CVE-2026-40590

CVE-2026-40590 is a medium-severity vulnerability with a CVSS 3.x base score of 4.3. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-639.

Key facts

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the Change Customer modal exposes a “Create a new customer” flow via POST /customers/ajax with action=create. Under limited visibility, the endpoint drops unique-email validation. If the supplied email already belongs to a hidden customer, Customer::create() reuses that hidden customer object and fills empty profile fields from attacker-controlled input. Version 1.8.214 fixes the vulnerability.

Frequently asked questions

What is CVE-2026-40590?
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the Change Customer modal exposes a “Create a new customer” flow via POST /customers/ajax with action=create. Under limited visibility, the endpoint drops unique-email validation. If the supplied email already belongs to a hidden customer, Customer::create() reuses that hidden customer object and fills empty profile fields from attacker-controlled input. Version 1.8.214 fixes the vulnerability.
How severe is CVE-2026-40590?
CVE-2026-40590 has a CVSS 3.x base score of 4.3, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is none, integrity low, and availability none.
Is CVE-2026-40590 being actively exploited?
It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (12th percentile), an estimate of the probability of exploitation in the next 30 days.
How do I fix CVE-2026-40590?
Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
Does CVE-2026-40590 have an EU (EUVD) identifier?
Yes. CVE-2026-40590 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2026-24185.
When was CVE-2026-40590 published?
CVE-2026-40590 was published on 2026-04-21 and last updated on 2026-06-17.

References

Other CWE-639 (Authorization Bypass Through User-Controlled Key (IDOR)) vulnerabilities

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