How severe is CVE-2026-40591?

CVE-2026-40591 has a CVSS 3.x base score of 7.1, rated high severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is low, integrity high, and availability none.

Is CVE-2026-40591 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (11th percentile), an estimate of the probability of exploitation in the next 30 days.

How do I fix CVE-2026-40591?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.

Does CVE-2026-40591 have an EU (EUVD) identifier?

Yes. CVE-2026-40591 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2026-24187.

When was CVE-2026-40591 published?

CVE-2026-40591 was published on 2026-04-21 and last updated on 2026-06-17.

CVE-2026-40591

CVE-2026-40591 is a high-severity vulnerability with a CVSS 3.x base score of 7.1. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-639.

Key facts

Severity: High (CVSS 3.x base score 7.1)
EPSS exploit prediction: 0% (11th percentile)
Actively exploited: Not listed in CISA KEV
EU (EUVD) id: EUVD-2026-24187
Weakness: CWE-639
Published: 2026-04-21
Last modified: 2026-06-17

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the phone-conversation creation flow accepts attacker-controlled `customer_id`, `name`, `to_email`, and `phone` values and resolves the target customer in the backend without enforcing mailbox-scoped customer visibility. As a result, a low-privileged agent who can create a phone conversation in Mailbox A can bind the new Mailbox A phone conversation to a hidden customer from Mailbox B and add a new alias email to that hidden customer record by supplying `to_email`. Version 1.8.214 fixes the vulnerability.

Frequently asked questions

What is CVE-2026-40591?: FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the phone-conversation creation flow accepts attacker-controlled `customer_id`, `name`, `to_email`, and `phone` values and resolves the target customer in the backend without enforcing mailbox-scoped customer visibility. As a result, a low-privileged agent who can create a phone conversation in Mailbox A can bind the new Mailbox A phone conversation to a hidden customer from Mailbox B and add a new alias email to that hidden customer record by supplying `to_email`. Version 1.8.214 fixes the vulnerability.
How severe is CVE-2026-40591?: CVE-2026-40591 has a CVSS 3.x base score of 7.1, rated high severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is low, integrity high, and availability none.
Is CVE-2026-40591 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (11th percentile), an estimate of the probability of exploitation in the next 30 days.
How do I fix CVE-2026-40591?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.
Does CVE-2026-40591 have an EU (EUVD) identifier?: Yes. CVE-2026-40591 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2026-24187.
When was CVE-2026-40591 published?: CVE-2026-40591 was published on 2026-04-21 and last updated on 2026-06-17.

References

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