CVE-2026-41189

CVE-2026-41189 is a high-severity vulnerability with a CVSS 3.x base score of 7.1. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-863.

Key facts

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, customer-thread editing is authorized through `ThreadPolicy::edit()`, which checks mailbox access but does not apply the assigned-only restriction from `ConversationPolicy`. A user who cannot view a conversation can still load and edit customer-authored threads inside it. Version 1.8.215 fixes the vulnerability.

Frequently asked questions

What is CVE-2026-41189?
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, customer-thread editing is authorized through `ThreadPolicy::edit()`, which checks mailbox access but does not apply the assigned-only restriction from `ConversationPolicy`. A user who cannot view a conversation can still load and edit customer-authored threads inside it. Version 1.8.215 fixes the vulnerability.
How severe is CVE-2026-41189?
CVE-2026-41189 has a CVSS 3.x base score of 7.1, rated high severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is low, integrity high, and availability none.
Is CVE-2026-41189 being actively exploited?
It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (13th percentile), an estimate of the probability of exploitation in the next 30 days.
How do I fix CVE-2026-41189?
Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.
Does CVE-2026-41189 have an EU (EUVD) identifier?
Yes. CVE-2026-41189 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2026-24193.
When was CVE-2026-41189 published?
CVE-2026-41189 was published on 2026-04-21 and last updated on 2026-06-17.

References

Other CWE-863 (Incorrect Authorization) vulnerabilities

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