CVE-2026-4654

CVE-2026-4654 is a medium-severity vulnerability with a CVSS 3.x base score of 5.3. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-639.

Key facts

Description

The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7. This is due to the wpas_get_ticket_replies_ajax() function failing to verify whether the authenticated user has permission to view the specific ticket being requested. This makes it possible for authenticated attackers, with subscriber-level access and above, to access sensitive information from all support tickets in the system by manipulating the ticket_id parameter.

Frequently asked questions

What is CVE-2026-4654?
The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7. This is due to the wpas_get_ticket_replies_ajax() function failing to verify whether the authenticated user has permission to view the specific ticket being requested. This makes it possible for authenticated attackers, with subscriber-level access and above, to access sensitive information from all support tickets in the system by manipulating the ticket_id parameter.
How severe is CVE-2026-4654?
CVE-2026-4654 has a CVSS 3.x base score of 5.3, rated medium severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is low, integrity none, and availability none.
Is CVE-2026-4654 being actively exploited?
It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (25th percentile), an estimate of the probability of exploitation in the next 30 days.
How do I fix CVE-2026-4654?
Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
Does CVE-2026-4654 have an EU (EUVD) identifier?
Yes. CVE-2026-4654 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2026-20127.
When was CVE-2026-4654 published?
CVE-2026-4654 was published on 2026-04-08 and last updated on 2026-06-17.

References

Other CWE-639 (Authorization Bypass Through User-Controlled Key (IDOR)) vulnerabilities

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