CVE-2004-1413

CVE-2004-1413 is a medium-severity vulnerability in Kayako Esupport with a CVSS 2.0 base score of 5.0. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low.

Key facts

Description

Multiple SQL injection vulnerabilities in Kayako eSupport 2.x allow remote attackers to execute arbitrary SQL commands via the (1) subcat, (2) rate, (3) questiondetails, (4) ticketkey22, (5) email22 parameters to index.php, or (6) the e-mail field of the Forgot Key feature.

Frequently asked questions

What is CVE-2004-1413?
Multiple SQL injection vulnerabilities in Kayako eSupport 2.x allow remote attackers to execute arbitrary SQL commands via the (1) subcat, (2) rate, (3) questiondetails, (4) ticketkey22, (5) email22 parameters to index.php, or (6) the e-mail field of the Forgot Key feature.
How severe is CVE-2004-1413?
CVE-2004-1413 has a CVSS 2.0 base score of 5.0, rated medium severity.
Is CVE-2004-1413 being actively exploited?
It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (62nd percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2004-1413?
CVE-2004-1413 primarily affects Kayako Esupport. In total, 5 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2004-1413?
Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
When was CVE-2004-1413 published?
CVE-2004-1413 was published on 2004-12-31 and last updated on 2026-06-16.

References

Affected products (5)

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