How severe is CVE-2009-3567?

CVE-2009-3567 has a CVSS 2.0 base score of 4.3, rated medium severity.

Is CVE-2009-3567 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (61st percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2009-3567?

CVE-2009-3567 primarily affects Kayako Esupport. In total, 19 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.

How do I fix CVE-2009-3567?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

When was CVE-2009-3567 published?

CVE-2009-3567 was published on 2009-10-06 and last updated on 2026-06-16.

CVE-2009-3567

CVE-2009-3567 is a medium-severity vulnerability in Kayako Esupport with a CVSS 2.0 base score of 4.3. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-79.

Key facts

Severity: Medium (CVSS 2.0 base score 4.3)
EPSS exploit prediction: 1% (61st percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-79
Affected product: Kayako Esupport
Published: 2009-10-06
Last modified: 2026-06-16

Description

Cross-site scripting (XSS) vulnerability in modules/tickets/functions_ticketsui.php in Kayako SupportSuite and eSupport 3.60.04 and earlier allows remote attackers to inject arbitrary web script or HTML via unspecified vectors in the staff control panel, a different vector than CVE-2007-1145.

Frequently asked questions

What is CVE-2009-3567?: Cross-site scripting (XSS) vulnerability in modules/tickets/functions_ticketsui.php in Kayako SupportSuite and eSupport 3.60.04 and earlier allows remote attackers to inject arbitrary web script or HTML via unspecified vectors in the staff control panel, a different vector than CVE-2007-1145.
How severe is CVE-2009-3567?: CVE-2009-3567 has a CVSS 2.0 base score of 4.3, rated medium severity.
Is CVE-2009-3567 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (61st percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2009-3567?: CVE-2009-3567 primarily affects Kayako Esupport. In total, 19 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2009-3567?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
When was CVE-2009-3567 published?: CVE-2009-3567 was published on 2009-10-06 and last updated on 2026-06-16.

References

Affected products (19)

cpe:2.3:a:kayako:esupport:*:*:*:*:*:*:*:*
cpe:2.3:a:kayako:esupport:2.1.2:*:*:*:*:*:*:*
cpe:2.3:a:kayako:esupport:2.1.8:*:*:*:*:*:*:*
cpe:2.3:a:kayako:esupport:2.2:*:*:*:*:*:*:*
cpe:2.3:a:kayako:esupport:2.2.5:*:*:*:*:*:*:*
cpe:2.3:a:kayako:esupport:2.3:*:*:*:*:*:*:*
cpe:2.3:a:kayako:esupport:2.3.1:*:*:*:*:*:*:*
cpe:2.3:a:kayako:esupport:3.00.13:*:*:*:*:*:*:*
cpe:2.3:a:kayako:esupport:3.00.90:*:*:*:*:*:*:*
cpe:2.3:a:kayako:esupport:3.04.10:*:*:*:*:*:*:*
cpe:2.3:a:kayako:supportsuite:*:*:*:*:*:*:*:*
cpe:2.3:a:kayako:supportsuite:3.00.26:*:*:*:*:*:*:*
cpe:2.3:a:kayako:supportsuite:3.00.32:*:*:*:*:*:*:*
cpe:2.3:a:kayako:supportsuite:3.10.00:*:*:*:*:*:*:*
cpe:2.3:a:kayako:supportsuite:3.10.02:*:*:*:*:*:*:*
cpe:2.3:a:kayako:supportsuite:3.11.00:*:*:*:*:*:*:*
cpe:2.3:a:kayako:supportsuite:3.11.01:*:*:*:*:*:*:*
cpe:2.3:a:kayako:supportsuite:3.20.02:*:*:*:*:*:*:*
cpe:2.3:a:kayako:supportsuite:3.50.06:*:*:*:*:*:*:*

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