How severe is CVE-2008-3701?

CVE-2008-3701 has a CVSS 2.0 base score of 6.5, rated medium severity.

Is CVE-2008-3701 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 2% (78th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2008-3701?

CVE-2008-3701 primarily affects Kayako Supportsuite. In total, 5 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.

How do I fix CVE-2008-3701?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

When was CVE-2008-3701 published?

CVE-2008-3701 was published on 2008-08-15 and last updated on 2026-06-16.

CVE-2008-3701

CVE-2008-3701 is a medium-severity vulnerability in Kayako Supportsuite with a CVSS 2.0 base score of 6.5. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-89.

Key facts

Severity: Medium (CVSS 2.0 base score 6.5)
EPSS exploit prediction: 2% (78th percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-89
Affected product: Kayako Supportsuite
Published: 2008-08-15
Last modified: 2026-06-16

Description

SQL injection vulnerability in staff/index.php in Kayako SupportSuite 3.20.02 and earlier allows remote authenticated users to execute arbitrary SQL commands via the customfieldlinkid parameter in a delcflink action.

Frequently asked questions

What is CVE-2008-3701?: SQL injection vulnerability in staff/index.php in Kayako SupportSuite 3.20.02 and earlier allows remote authenticated users to execute arbitrary SQL commands via the customfieldlinkid parameter in a delcflink action.
How severe is CVE-2008-3701?: CVE-2008-3701 has a CVSS 2.0 base score of 6.5, rated medium severity.
Is CVE-2008-3701 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 2% (78th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2008-3701?: CVE-2008-3701 primarily affects Kayako Supportsuite. In total, 5 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2008-3701?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
When was CVE-2008-3701 published?: CVE-2008-3701 was published on 2008-08-15 and last updated on 2026-06-16.

References

Affected products (5)

cpe:2.3:a:kayako:supportsuite:*:*:*:*:*:*:*:*
cpe:2.3:a:kayako:supportsuite:3.10.00:*:*:*:*:*:*:*
cpe:2.3:a:kayako:supportsuite:3.10.02:*:*:*:*:*:*:*
cpe:2.3:a:kayako:supportsuite:3.11.00:*:*:*:*:*:*:*
cpe:2.3:a:kayako:supportsuite:3.11.01:*:*:*:*:*:*:*

More vulnerabilities in Kayako Supportsuite

CVE-2008-0395 — Medium (CVSS 5.0): Kayako SupportSuite 3.11.01 allows remote attackers to obtain server configuration information via a direct request to…
CVE-2005-4638 — Medium (CVSS 5.0): index.php in Kayako SupportSuite 3.00.26 and earlier allow remote attackers to obtain the full path via (1) _a and (2)…
CVE-2009-3567 — Medium (CVSS 4.3): Cross-site scripting (XSS) vulnerability in modules/tickets/functions_ticketsui.php in Kayako SupportSuite and eSupport…
CVE-2009-3427 — Medium (CVSS 4.3): Cross-site scripting (XSS) vulnerability in Kayako SupportSuite 3.50.06 allows remote attackers to inject arbitrary web…
CVE-2008-3700 — Medium (CVSS 4.3): Multiple cross-site scripting (XSS) vulnerabilities in Kayako SupportSuite 3.20.02 and earlier allow remote attackers…
CVE-2006-5825 — Medium (CVSS 4.3): Cross-site scripting (XSS) vulnerability in index.php in Kayako SupportSuite 3.00.32 allows remote attackers to inject…

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