How severe is CVE-2009-2047?

CVE-2009-2047 has a CVSS 2.0 base score of 9.0, rated critical severity.

Is CVE-2009-2047 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 2% (82nd percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2009-2047?

CVE-2009-2047 primarily affects Cisco Crs. In total, 33 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.

How do I fix CVE-2009-2047?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its critical severity, prioritise patching exposed systems.

When was CVE-2009-2047 published?

CVE-2009-2047 was published on 2009-07-16 and last updated on 2026-06-16.

CVE-2009-2047

CVE-2009-2047 is a critical-severity vulnerability in Cisco Crs with a CVSS 2.0 base score of 9.0. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-22.

Key facts

Severity: Critical (CVSS 2.0 base score 9.0)
EPSS exploit prediction: 2% (82nd percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-22
Affected product: Cisco Crs
Published: 2009-07-16
Last modified: 2026-06-16

Description

Directory traversal vulnerability in the Administration interface in Cisco Customer Response Solutions (CRS) before 7.0(1) SR2 in Cisco Unified Contact Center Express (aka CCX) server allows remote authenticated users to read, modify, or delete arbitrary files via unspecified vectors.

Frequently asked questions

What is CVE-2009-2047?: Directory traversal vulnerability in the Administration interface in Cisco Customer Response Solutions (CRS) before 7.0(1) SR2 in Cisco Unified Contact Center Express (aka CCX) server allows remote authenticated users to read, modify, or delete arbitrary files via unspecified vectors.
How severe is CVE-2009-2047?: CVE-2009-2047 has a CVSS 2.0 base score of 9.0, rated critical severity.
Is CVE-2009-2047 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 2% (82nd percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2009-2047?: CVE-2009-2047 primarily affects Cisco Crs. In total, 33 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2009-2047?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its critical severity, prioritise patching exposed systems.
When was CVE-2009-2047 published?: CVE-2009-2047 was published on 2009-07-16 and last updated on 2026-06-16.

References

Affected products (33)

cpe:2.3:a:cisco:crs:3.5:*:*:*:*:*:*:*
cpe:2.3:a:cisco:crs:4.0:*:*:*:*:*:*:*
cpe:2.3:a:cisco:crs:4.1:*:*:*:*:*:*:*
cpe:2.3:a:cisco:crs:4.5:*:*:*:*:*:*:*
cpe:2.3:a:cisco:crs:5.0:*:*:*:*:*:*:*
cpe:2.3:a:cisco:crs:6.0:*:*:*:*:*:*:*
cpe:2.3:a:cisco:crs:7.0:*:*:*:*:*:*:*
cpe:2.3:a:cisco:customer_response_applications:3.5:*:*:*:*:*:*:*
cpe:2.3:a:cisco:ip_qm:3.5:*:*:*:*:*:*:*
cpe:2.3:a:cisco:unified_ccx:3.5:*:*:*:*:*:*:*
cpe:2.3:a:cisco:unified_ccx:4.0\(1\):*:*:*:*:*:*:*
cpe:2.3:a:cisco:unified_ccx:4.0\(3\):*:*:*:*:*:*:*
cpe:2.3:a:cisco:unified_ccx:4.0\(4\):*:*:*:*:*:*:*
cpe:2.3:a:cisco:unified_ccx:4.0\(5\):*:*:*:*:*:*:*
cpe:2.3:a:cisco:unified_ccx:4.0\(5a\):*:*:*:*:*:*:*
cpe:2.3:a:cisco:unified_ccx:4.5\(1\):*:*:*:*:*:*:*
cpe:2.3:a:cisco:unified_ccx:4.5\(2\):*:*:*:*:*:*:*
cpe:2.3:a:cisco:unified_ccx:5.0\(1\):*:*:*:*:*:*:*
cpe:2.3:a:cisco:unified_ccx:6.0\(1\):*:*:*:*:*:*:*
cpe:2.3:a:cisco:unified_ccx:7.0\(1\):*:*:*:*:*:*:*
cpe:2.3:a:cisco:unified_ip_contact_center_express:3.0:*:*:*:*:*:*:*
cpe:2.3:a:cisco:unified_ip_contact_center_express:5.0\(1\):*:*:*:*:*:*:*
cpe:2.3:a:cisco:unified_ip_contact_center_express:6.0\(1\):*:*:*:*:*:*:*
cpe:2.3:a:cisco:unified_ip_contact_center_express:7.0:*:*:*:*:*:*:*
cpe:2.3:a:cisco:unified_ip_ivr:3.0:*:*:*:*:*:*:*
cpe:2.3:a:cisco:unified_ip_ivr:3.1:*:*:*:*:*:*:*
cpe:2.3:a:cisco:unified_ip_ivr:4.0:*:*:*:*:*:*:*
cpe:2.3:a:cisco:unified_ip_ivr:4.1:*:*:*:*:*:*:*
cpe:2.3:a:cisco:unified_ip_ivr:4.5:*:*:*:*:*:*:*
cpe:2.3:a:cisco:unified_ip_ivr:5.0:*:*:*:*:*:*:*
cpe:2.3:a:cisco:unified_ip_ivr:6.0:*:*:*:*:*:*:*
cpe:2.3:a:cisco:unified_ip_ivr:7.0:*:*:*:*:*:*:*
cpe:2.3:a:cisco:unified_ip_ivr:7.0\(1\):*:*:*:*:*:*:*

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