CVE-2009-2048

CVE-2009-2048 is a low-severity vulnerability in Cisco Crs with a CVSS 2.0 base score of 3.5. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-79.

Key facts

• Severity: Low (CVSS 2.0 base score 3.5)
• EPSS exploit prediction: 1% (59th percentile)
• Actively exploited: Not listed in CISA KEV
• Weakness: CWE-79
• Affected product: Cisco Crs
• Published: 2009-07-16
• Last modified: 2026-06-16

Description

Cross-site scripting (XSS) vulnerability in the Administration interface in Cisco Customer Response Solutions (CRS) before 7.0(1) SR2 in Cisco Unified Contact Center Express (aka CCX) server allows remote authenticated users to inject arbitrary web script or HTML into the CCX database via unspecified vectors.

Frequently asked questions

What is CVE-2009-2048?

Cross-site scripting (XSS) vulnerability in the Administration interface in Cisco Customer Response Solutions (CRS) before 7.0(1) SR2 in Cisco Unified Contact Center Express (aka CCX) server allows remote authenticated users to inject arbitrary web script or HTML into the CCX database via unspecified vectors.

How severe is CVE-2009-2048?

CVE-2009-2048 has a CVSS 2.0 base score of 3.5, rated low severity.

Is CVE-2009-2048 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (59th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2009-2048?

CVE-2009-2048 primarily affects Cisco Crs. In total, 33 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.

How do I fix CVE-2009-2048?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

When was CVE-2009-2048 published?

CVE-2009-2048 was published on 2009-07-16 and last updated on 2026-06-16.

References

• http://osvdb.org/55937
• http://secunia.com/advisories/35861
• http://www.cisco.com/en/US/products/products_security_advisory09186a0080ae04b2.shtml
• http://www.securityfocus.com/bid/35705
• http://www.securitytracker.com/id?1022569
• http://www.vupen.com/english/advisories/2009/1913
• https://exchange.xforce.ibmcloud.com/vulnerabilities/51730

Affected products (33)

• cpe:2.3:a:cisco:crs:3.5:*:*:*:*:*:*:*
• cpe:2.3:a:cisco:crs:4.0:*:*:*:*:*:*:*
• cpe:2.3:a:cisco:crs:4.1:*:*:*:*:*:*:*
• cpe:2.3:a:cisco:crs:4.5:*:*:*:*:*:*:*
• cpe:2.3:a:cisco:crs:5.0:*:*:*:*:*:*:*
• cpe:2.3:a:cisco:crs:6.0:*:*:*:*:*:*:*
• cpe:2.3:a:cisco:crs:7.0:*:*:*:*:*:*:*
• cpe:2.3:a:cisco:customer_response_applications:3.5:*:*:*:*:*:*:*
• cpe:2.3:a:cisco:ip_qm:3.5:*:*:*:*:*:*:*
• cpe:2.3:a:cisco:unified_ccx:3.5:*:*:*:*:*:*:*
• cpe:2.3:a:cisco:unified_ccx:4.0\(1\):*:*:*:*:*:*:*
• cpe:2.3:a:cisco:unified_ccx:4.0\(3\):*:*:*:*:*:*:*
• cpe:2.3:a:cisco:unified_ccx:4.0\(4\):*:*:*:*:*:*:*
• cpe:2.3:a:cisco:unified_ccx:4.0\(5\):*:*:*:*:*:*:*
• cpe:2.3:a:cisco:unified_ccx:4.0\(5a\):*:*:*:*:*:*:*
• cpe:2.3:a:cisco:unified_ccx:4.5\(1\):*:*:*:*:*:*:*
• cpe:2.3:a:cisco:unified_ccx:4.5\(2\):*:*:*:*:*:*:*
• cpe:2.3:a:cisco:unified_ccx:5.0\(1\):*:*:*:*:*:*:*
• cpe:2.3:a:cisco:unified_ccx:6.0\(1\):*:*:*:*:*:*:*
• cpe:2.3:a:cisco:unified_ccx:7.0\(1\):*:*:*:*:*:*:*
• cpe:2.3:a:cisco:unified_ip_contact_center_express:3.0:*:*:*:*:*:*:*
• cpe:2.3:a:cisco:unified_ip_contact_center_express:5.0\(1\):*:*:*:*:*:*:*
• cpe:2.3:a:cisco:unified_ip_contact_center_express:6.0\(1\):*:*:*:*:*:*:*
• cpe:2.3:a:cisco:unified_ip_contact_center_express:7.0:*:*:*:*:*:*:*
• cpe:2.3:a:cisco:unified_ip_ivr:3.0:*:*:*:*:*:*:*
• cpe:2.3:a:cisco:unified_ip_ivr:3.1:*:*:*:*:*:*:*
• cpe:2.3:a:cisco:unified_ip_ivr:4.0:*:*:*:*:*:*:*
• cpe:2.3:a:cisco:unified_ip_ivr:4.1:*:*:*:*:*:*:*
• cpe:2.3:a:cisco:unified_ip_ivr:4.5:*:*:*:*:*:*:*
• cpe:2.3:a:cisco:unified_ip_ivr:5.0:*:*:*:*:*:*:*
• cpe:2.3:a:cisco:unified_ip_ivr:6.0:*:*:*:*:*:*:*
• cpe:2.3:a:cisco:unified_ip_ivr:7.0:*:*:*:*:*:*:*
• cpe:2.3:a:cisco:unified_ip_ivr:7.0\(1\):*:*:*:*:*:*:*

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