How severe is CVE-2011-2757?

CVE-2011-2757 has a CVSS 2.0 base score of 5.0, rated medium severity.

Is CVE-2011-2757 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 39% (98th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2011-2757?

CVE-2011-2757 primarily affects Manageengine Servicedesk Plus. In total, 4 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.

How do I fix CVE-2011-2757?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

When was CVE-2011-2757 published?

CVE-2011-2757 was published on 2011-07-17 and last updated on 2026-06-16.

CVE-2011-2757

CVE-2011-2757 is a medium-severity vulnerability in Manageengine Servicedesk Plus with a CVSS 2.0 base score of 5.0. Its EPSS exploit-prediction score of 39% places it in the 98th percentile, indicating an elevated likelihood of exploitation. The underlying weakness is classified as CWE-22.

Key facts

Severity: Medium (CVSS 2.0 base score 5.0)
EPSS exploit prediction: 39% (98th percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-22
Affected product: Manageengine Servicedesk Plus
Published: 2011-07-17
Last modified: 2026-06-16

Description

Directory traversal vulnerability in FileDownload.jsp in ManageEngine ServiceDesk Plus 8.0.0.12 and earlier allows remote attackers to read arbitrary files via a .. (dot dot) in the FILENAME parameter. NOTE: this might overlap the US-CERT VU#543310 issue.

Frequently asked questions

What is CVE-2011-2757?: Directory traversal vulnerability in FileDownload.jsp in ManageEngine ServiceDesk Plus 8.0.0.12 and earlier allows remote attackers to read arbitrary files via a .. (dot dot) in the FILENAME parameter. NOTE: this might overlap the US-CERT VU#543310 issue.
How severe is CVE-2011-2757?: CVE-2011-2757 has a CVSS 2.0 base score of 5.0, rated medium severity.
Is CVE-2011-2757 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 39% (98th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2011-2757?: CVE-2011-2757 primarily affects Manageengine Servicedesk Plus. In total, 4 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2011-2757?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
When was CVE-2011-2757 published?: CVE-2011-2757 was published on 2011-07-17 and last updated on 2026-06-16.

References

http://www.exploit-db.com/exploits/17503/

Affected products (4)

cpe:2.3:a:manageengine:servicedesk_plus:*:*:*:*:*:*:*:*
cpe:2.3:a:manageengine:servicedesk_plus:7.0.0:*:*:*:*:*:*:*
cpe:2.3:a:manageengine:servicedesk_plus:7.6:*:*:*:*:*:*:*
cpe:2.3:a:manageengine:servicedesk_plus:8.0:*:*:*:*:*:*:*

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