How severe is CVE-2014-5302?

CVE-2014-5302 has a CVSS 3.x base score of 8.8, rated high severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.

Is CVE-2014-5302 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 11% (95th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2014-5302?

CVE-2014-5302 primarily affects Manageengine Servicedesk Plus. In total, 4 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.

How do I fix CVE-2014-5302?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.

When was CVE-2014-5302 published?

CVE-2014-5302 was published on 2017-08-28 and last updated on 2026-06-17.

CVE-2014-5302

CVE-2014-5302 is a high-severity vulnerability in Manageengine Servicedesk Plus with a CVSS 3.x base score of 8.8. Its EPSS exploit-prediction score of 11% places it in the 95th percentile, indicating an elevated likelihood of exploitation. The underlying weakness is classified as CWE-22.

Key facts

Severity: High (CVSS 3.x base score 8.8)
CVSS v2: 9.0
EPSS exploit prediction: 11% (95th percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-22
Affected product: Manageengine Servicedesk Plus
Published: 2017-08-28
Last modified: 2026-06-17

Description

Directory traversal vulnerability in ServiceDesk Plus and Plus MSP v5 through v9.0 v9030; AssetExplorer v4 to v6.1; SupportCenter v5 to v7.9; IT360 v8 to v10.4 allows remote authenticated users to execute arbitrary code.

Frequently asked questions

What is CVE-2014-5302?: Directory traversal vulnerability in ServiceDesk Plus and Plus MSP v5 through v9.0 v9030; AssetExplorer v4 to v6.1; SupportCenter v5 to v7.9; IT360 v8 to v10.4 allows remote authenticated users to execute arbitrary code.
How severe is CVE-2014-5302?: CVE-2014-5302 has a CVSS 3.x base score of 8.8, rated high severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.
Is CVE-2014-5302 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 11% (95th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2014-5302?: CVE-2014-5302 primarily affects Manageengine Servicedesk Plus. In total, 4 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2014-5302?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.
When was CVE-2014-5302 published?: CVE-2014-5302 was published on 2017-08-28 and last updated on 2026-06-17.

References

Affected products (4)

cpe:2.3:a:manageengine:servicedesk_plus:-:*:*:*:*:*:*:*
cpe:2.3:a:manageengine:assetexplorer:-:*:*:*:*:*:*:*
cpe:2.3:a:manageengine:supportcenter:-:*:*:*:*:*:*:*
cpe:2.3:a:manageengine:it360:-:*:*:*:*:*:*:*

More vulnerabilities in Manageengine Servicedesk Plus

CVE-2014-5301 — High (CVSS 8.8): Directory traversal vulnerability in ServiceDesk Plus MSP v5 to v9.0 v9030; AssetExplorer v4 to v6.1; SupportCenter v5…
CVE-2008-1299 — Medium (CVSS 6.1): Cross-site scripting (XSS) vulnerability in SolutionSearch.do in ManageEngine ServiceDesk Plus 7.0.0 Build 7011 for…
CVE-2011-1509 — Medium (CVSS 5.0): The encryptPassword function in Login.js in ManageEngine ServiceDesk Plus (SDP) 8012 and earlier uses a Caesar cipher…
CVE-2011-2757 — Medium (CVSS 5.0): Directory traversal vulnerability in FileDownload.jsp in ManageEngine ServiceDesk Plus 8.0.0.12 and earlier allows…
CVE-2011-2756 — Medium (CVSS 5.0): FileDownload.jsp in ManageEngine ServiceDesk Plus 8.0 before Build 8012 does not require authentication, which allows…
CVE-2011-2755 — Medium (CVSS 5.0): Directory traversal vulnerability in FileDownload.jsp in ManageEngine ServiceDesk Plus 8.0 before Build 8012 allows…

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