CVE-2017-12815

CVE-2017-12815 is a critical-severity vulnerability in Bomgar Remote Support with a CVSS 3.x base score of 10.0. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-22.

Key facts

Description

Analysis of the Bomgar Remote Support Portal JavaStart.jar Applet 52790 and earlier revealed that it is vulnerable to a path traversal vulnerability. The archive can be downloaded from a given Bomgar Remote Support Portal deployment at https://domain/api/content/JavaStart.jar and is callable from an arbitrary website using <object> and/or <appletHTML> tags. Successful exploitation results in file creation/modification/deletion in the operating system and with privileges of the user that ran the Java applet.

Frequently asked questions

What is CVE-2017-12815?
Analysis of the Bomgar Remote Support Portal JavaStart.jar Applet 52790 and earlier revealed that it is vulnerable to a path traversal vulnerability. The archive can be downloaded from a given Bomgar Remote Support Portal deployment at https://domain/api/content/JavaStart.jar and is callable from an arbitrary website using <object> and/or <appletHTML> tags. Successful exploitation results in file creation/modification/deletion in the operating system and with privileges of the user that ran the Java applet.
How severe is CVE-2017-12815?
CVE-2017-12815 has a CVSS 3.x base score of 10.0, rated critical severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.
Is CVE-2017-12815 being actively exploited?
It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 2% (78th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2017-12815?
CVE-2017-12815 affects Bomgar Remote Support. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2017-12815?
Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its critical severity, prioritise patching exposed systems.
When was CVE-2017-12815 published?
CVE-2017-12815 was published on 2018-03-26 and last updated on 2026-06-17.

References

Affected products (1)

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