CVE-2018-11717

CVE-2018-11717 is a critical-severity vulnerability in Zohocorp Manageengine Desktop Central with a CVSS 3.x base score of 9.8. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-532.

Key facts

Description

An issue was discovered in Zoho ManageEngine Desktop Central before 100251. By leveraging access to a log file, a context-dependent attacker can obtain (depending on the modules configured) the Base64 encoded Password/Username of AD accounts, the cleartext Password/Username and mail settings of the EAS account (an AD account used to send mail), the cleartext password of recovery_password of Android devices, the cleartext password of account "set", the location of devices enrolled in the platform (with UUID and information related to the name of the person at the location), critical information about all enrolled devices such as Serial Number, UUID, Model, Name, and auth_session_token (usable to spoof a terminal identity on the platform), etc.

Frequently asked questions

What is CVE-2018-11717?
An issue was discovered in Zoho ManageEngine Desktop Central before 100251. By leveraging access to a log file, a context-dependent attacker can obtain (depending on the modules configured) the Base64 encoded Password/Username of AD accounts, the cleartext Password/Username and mail settings of the EAS account (an AD account used to send mail), the cleartext password of recovery_password of Android devices, the cleartext password of account "set", the location of devices enrolled in the platform (with UUID and information related to the name of the person at the location), critical information about all enrolled devices such as Serial Number, UUID, Model, Name, and auth_session_token (usable to spoof a terminal identity on the platform), etc.
How severe is CVE-2018-11717?
CVE-2018-11717 has a CVSS 3.x base score of 9.8, rated critical severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.
Is CVE-2018-11717 being actively exploited?
It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 9% (94th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2018-11717?
CVE-2018-11717 affects Zohocorp Manageengine Desktop Central. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2018-11717?
Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its critical severity, prioritise patching exposed systems.
When was CVE-2018-11717 published?
CVE-2018-11717 was published on 2018-07-16 and last updated on 2026-06-17.

References

Affected products (1)

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