CVE-2018-19142
CVE-2018-19142 is a medium-severity vulnerability in Otrs Open Ticket Request System with a CVSS 3.x base score of 4.8. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-79.
Key facts
- Severity: Medium (CVSS 3.x base score 4.8)
- CVSS v2: 3.5
- EPSS exploit prediction: 1% (42nd percentile)
- Actively exploited: Not listed in CISA KEV
- Weakness: CWE-79
- Affected product: Otrs Open Ticket Request System
- Published:
- Last modified:
Description
Open Ticket Request System (OTRS) 6.0.x before 6.0.13 allows an admin to conduct an XSS attack via a modified URL.
Frequently asked questions
- What is CVE-2018-19142?
- Open Ticket Request System (OTRS) 6.0.x before 6.0.13 allows an admin to conduct an XSS attack via a modified URL.
- How severe is CVE-2018-19142?
- CVE-2018-19142 has a CVSS 3.x base score of 4.8, rated medium severity. It is exploitable over network with low attack complexity, requires high privileges and user interaction. Impact on confidentiality is low, integrity low, and availability none.
- Is CVE-2018-19142 being actively exploited?
- It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (42nd percentile), an estimate of the probability of exploitation in the next 30 days.
- What products are affected by CVE-2018-19142?
- CVE-2018-19142 affects Otrs Open Ticket Request System. See the affected-products list for the exact vulnerable versions.
- How do I fix CVE-2018-19142?
- Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
- When was CVE-2018-19142 published?
- CVE-2018-19142 was published on 2018-11-11 and last updated on 2026-06-17.
References
Affected products (1)
- cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:*
More vulnerabilities in Otrs Open Ticket Request System
- CVE-2018-14593 — High (CVSS 8.8): An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x…
- CVE-2018-19143 — Medium (CVSS 6.5): Open Ticket Request System (OTRS) 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13 allows an…
- CVE-2018-16587 — Medium (CVSS 6.5): In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker…
- CVE-2018-19141 — Medium (CVSS 4.8): Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack…
- CVE-2018-16586 — Medium (CVSS 4.3): In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker…
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