How severe is CVE-2019-13975?

CVE-2019-13975 has a CVSS 3.x base score of 6.1, rated medium severity. It is exploitable over network with low attack complexity, requires no privileges and user interaction. Impact on confidentiality is low, integrity low, and availability none.

Is CVE-2019-13975 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (54th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2019-13975?

CVE-2019-13975 affects Egain Chat. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2019-13975?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

When was CVE-2019-13975 published?

CVE-2019-13975 was published on 2019-09-04 and last updated on 2026-06-17.

CVE-2019-13975

CVE-2019-13975 is a medium-severity vulnerability in Egain Chat with a CVSS 3.x base score of 6.1. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-79.

Key facts

Severity: Medium (CVSS 3.x base score 6.1)
CVSS v2: 4.3
EPSS exploit prediction: 1% (54th percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-79
Affected product: Egain Chat
Published: 2019-09-04
Last modified: 2026-06-17

Description

eGain Chat 15.0.3 allows HTML Injection.

Frequently asked questions

What is CVE-2019-13975?: eGain Chat 15.0.3 allows HTML Injection.
How severe is CVE-2019-13975?: CVE-2019-13975 has a CVSS 3.x base score of 6.1, rated medium severity. It is exploitable over network with low attack complexity, requires no privileges and user interaction. Impact on confidentiality is low, integrity low, and availability none.
Is CVE-2019-13975 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (54th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2019-13975?: CVE-2019-13975 affects Egain Chat. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2019-13975?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
When was CVE-2019-13975 published?: CVE-2019-13975 was published on 2019-09-04 and last updated on 2026-06-17.

References

https://medium.com/%40dr.spitfire/html-injection-cve-2019-13975-a33aa8ad4d11

Affected products (1)

cpe:2.3:a:egain:chat:15.0.3:*:*:*:*:*:*:*

More vulnerabilities in Egain Chat

CVE-2019-13976 — Critical (CVSS 9.8): eGain Chat 15.0.3 allows unrestricted file upload.
CVE-2020-15948 — Medium (CVSS 6.1): eGain Chat 15.5.5 allows XSS via the Name (aka full_name) field.

All CVEs affecting Egain Chat →

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