How severe is CVE-2019-16959?

CVE-2019-16959 has a CVSS 3.x base score of 6.5, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is none, integrity high, and availability none.

Is CVE-2019-16959 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 2% (73rd percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2019-16959?

CVE-2019-16959 affects Solarwinds Webhelpdesk. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2019-16959?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

When was CVE-2019-16959 published?

CVE-2019-16959 was published on 2020-12-21 and last updated on 2026-06-17.

CVE-2019-16959

CVE-2019-16959 is a medium-severity vulnerability in Solarwinds Webhelpdesk with a CVSS 3.x base score of 6.5. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-1236.

Key facts

Severity: Medium (CVSS 3.x base score 6.5)
CVSS v2: 4.0
EPSS exploit prediction: 2% (73rd percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-1236
Affected product: Solarwinds Webhelpdesk
Published: 2020-12-21
Last modified: 2026-06-17

Description

SolarWinds Web Help Desk 12.7.0 allows CSV Injection, also known as Formula Injection, via a file attached to a ticket.

Frequently asked questions

What is CVE-2019-16959?: SolarWinds Web Help Desk 12.7.0 allows CSV Injection, also known as Formula Injection, via a file attached to a ticket.
How severe is CVE-2019-16959?: CVE-2019-16959 has a CVSS 3.x base score of 6.5, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is none, integrity high, and availability none.
Is CVE-2019-16959 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 2% (73rd percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2019-16959?: CVE-2019-16959 affects Solarwinds Webhelpdesk. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2019-16959?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
When was CVE-2019-16959 published?: CVE-2019-16959 was published on 2020-12-21 and last updated on 2026-06-17.

References

Affected products (1)

cpe:2.3:a:solarwinds:webhelpdesk:12.7.0:*:*:*:*:*:*:*

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