CVE-2020-3163

CVE-2020-3163 is a medium-severity vulnerability in Cisco Unified Contact Center Enterprise with a CVSS 3.x base score of 5.9. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-362.

Key facts

Description

A vulnerability in the Live Data server of Cisco Unified Contact Center Enterprise could allow an unauthenticated, remote attacker to cause a denial of service (DoS) condition on an affected device. The vulnerability exists because the affected software improperly manages resources when processing inbound Live Data traffic. An attacker could exploit this vulnerability by sending multiple crafted Live Data packets to an affected device. A successful exploit could cause the affected device to run out of buffer resources, which could result in a stack overflow and cause the affected device to reload, resulting in a DoS condition. Note: The Live Data port in Cisco Unified Contact Center Enterprise devices allows only a single TCP connection. To exploit this vulnerability, an attacker would have to send crafted packets to an affected device before a legitimate Live Data client establishes a connection.

Frequently asked questions

What is CVE-2020-3163?
A vulnerability in the Live Data server of Cisco Unified Contact Center Enterprise could allow an unauthenticated, remote attacker to cause a denial of service (DoS) condition on an affected device. The vulnerability exists because the affected software improperly manages resources when processing inbound Live Data traffic. An attacker could exploit this vulnerability by sending multiple crafted Live Data packets to an affected device. A successful exploit could cause the affected device to run out of buffer resources, which could result in a stack overflow and cause the affected device to reload, resulting in a DoS condition. Note: The Live Data port in Cisco Unified Contact Center Enterprise devices allows only a single TCP connection. To exploit this vulnerability, an attacker would have to send crafted packets to an affected device before a legitimate Live Data client establishes a connection.
How severe is CVE-2020-3163?
CVE-2020-3163 has a CVSS 3.x base score of 5.9, rated medium severity. It is exploitable over network with high attack complexity, requires no privileges and no user interaction. Impact on confidentiality is none, integrity none, and availability high.
Is CVE-2020-3163 being actively exploited?
It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (55th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2020-3163?
CVE-2020-3163 affects Cisco Unified Contact Center Enterprise. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2020-3163?
Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
When was CVE-2020-3163 published?
CVE-2020-3163 was published on 2020-02-19 and last updated on 2026-06-17.

References

Affected products (1)

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