CVE-2021-1254

CVE-2021-1254 is a medium-severity vulnerability in Cisco Finesse with a CVSS 3.x base score of 4.8. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-79.

Key facts

Description

Multiple vulnerabilities in the web-based management interface of Cisco Finesse could allow an authenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the interface. These vulnerabilities are due to insufficient validation of user-supplied input by the web-based management interface of the affected software. An attacker could exploit these vulnerabilities by injecting malicious code into the web-based management interface and persuading a user to click a malicious link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information. An attacker needs valid administrator credentials to inject the malicious script code.

Frequently asked questions

What is CVE-2021-1254?
Multiple vulnerabilities in the web-based management interface of Cisco Finesse could allow an authenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the interface. These vulnerabilities are due to insufficient validation of user-supplied input by the web-based management interface of the affected software. An attacker could exploit these vulnerabilities by injecting malicious code into the web-based management interface and persuading a user to click a malicious link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information. An attacker needs valid administrator credentials to inject the malicious script code.
How severe is CVE-2021-1254?
CVE-2021-1254 has a CVSS 3.x base score of 4.8, rated medium severity. It is exploitable over network with low attack complexity, requires high privileges and user interaction. Impact on confidentiality is low, integrity low, and availability none.
Is CVE-2021-1254 being actively exploited?
It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (49th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2021-1254?
CVE-2021-1254 affects Cisco Finesse. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2021-1254?
Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
When was CVE-2021-1254 published?
CVE-2021-1254 was published on 2021-05-22 and last updated on 2026-06-17.

References

Affected products (1)

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