CVE-2023-20058
CVE-2023-20058 is a medium-severity vulnerability in Cisco Packaged Contact Center Enterprise with a CVSS 3.x base score of 6.1. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-79.
Key facts
- Severity: Medium (CVSS 3.x base score 6.1)
- EPSS exploit prediction: 0% (39th percentile)
- Actively exploited: Not listed in CISA KEV
- Weakness: CWE-79
- Affected product: Cisco Packaged Contact Center Enterprise
- Published:
- Last modified:
Description
A vulnerability in the web-based management interface of Cisco Unified Intelligence Center could allow an unauthenticated, remote attacker to conduct a reflected cross-site scripting (XSS) attack against a user of the interface. This vulnerability exists because the web-based management interface does not properly validate user-supplied input. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive browser-based information.
Frequently asked questions
- What is CVE-2023-20058?
- A vulnerability in the web-based management interface of Cisco Unified Intelligence Center could allow an unauthenticated, remote attacker to conduct a reflected cross-site scripting (XSS) attack against a user of the interface. This vulnerability exists because the web-based management interface does not properly validate user-supplied input. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive browser-based information.
- How severe is CVE-2023-20058?
- CVE-2023-20058 has a CVSS 3.x base score of 6.1, rated medium severity. It is exploitable over network with low attack complexity, requires no privileges and user interaction. Impact on confidentiality is low, integrity low, and availability none.
- Is CVE-2023-20058 being actively exploited?
- It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (39th percentile), an estimate of the probability of exploitation in the next 30 days.
- What products are affected by CVE-2023-20058?
- CVE-2023-20058 primarily affects Cisco Packaged Contact Center Enterprise. In total, 4 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
- How do I fix CVE-2023-20058?
- Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
- When was CVE-2023-20058 published?
- CVE-2023-20058 was published on 2023-01-20 and last updated on 2026-06-17.
References
Affected products (4)
- cpe:2.3:a:cisco:packaged_contact_center_enterprise:*:*:*:*:*:*:*:*
- cpe:2.3:a:cisco:unified_contact_center_enterprise:*:*:*:*:*:*:*:*
- cpe:2.3:a:cisco:unified_contact_center_express:*:*:*:*:*:*:*:*
- cpe:2.3:a:cisco:unified_intelligence_center:*:*:*:*:*:*:*:*
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