How severe is CVE-2024-20404?

CVE-2024-20404 has a CVSS 3.x base score of 7.2, rated high severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is low, integrity low, and availability none.

Is CVE-2024-20404 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 22% (97th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2024-20404?

CVE-2024-20404 primarily affects Cisco Finesse. In total, 10 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.

How do I fix CVE-2024-20404?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.

Does CVE-2024-20404 have an EU (EUVD) identifier?

Yes. CVE-2024-20404 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2024-18119.

When was CVE-2024-20404 published?

CVE-2024-20404 was published on 2024-06-05 and last updated on 2026-06-17.

CVE-2024-20404

CVE-2024-20404 is a high-severity vulnerability in Cisco Finesse with a CVSS 3.x base score of 7.2. Its EPSS exploit-prediction score of 22% places it in the 97th percentile, indicating an elevated likelihood of exploitation. The underlying weakness is classified as CWE-918.

Key facts

Severity: High (CVSS 3.x base score 7.2)
EPSS exploit prediction: 22% (97th percentile)
Actively exploited: Not listed in CISA KEV
EU (EUVD) id: EUVD-2024-18119
Weakness: CWE-918
Affected product: Cisco Finesse
Published: 2024-06-05
Last modified: 2026-06-17

Description

A vulnerability in the web-based management interface of Cisco Finesse could allow an unauthenticated, remote attacker to conduct an SSRF attack on an affected system. This vulnerability is due to insufficient validation of user-supplied input for specific HTTP requests that are sent to an affected system. An attacker could exploit this vulnerability by sending a crafted HTTP request to the affected device. A successful exploit could allow the attacker to obtain limited sensitive information for services that are associated to the affected device.

Frequently asked questions

What is CVE-2024-20404?: A vulnerability in the web-based management interface of Cisco Finesse could allow an unauthenticated, remote attacker to conduct an SSRF attack on an affected system. This vulnerability is due to insufficient validation of user-supplied input for specific HTTP requests that are sent to an affected system. An attacker could exploit this vulnerability by sending a crafted HTTP request to the affected device. A successful exploit could allow the attacker to obtain limited sensitive information for services that are associated to the affected device.
How severe is CVE-2024-20404?: CVE-2024-20404 has a CVSS 3.x base score of 7.2, rated high severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is low, integrity low, and availability none.
Is CVE-2024-20404 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 22% (97th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2024-20404?: CVE-2024-20404 primarily affects Cisco Finesse. In total, 10 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2024-20404?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.
Does CVE-2024-20404 have an EU (EUVD) identifier?: Yes. CVE-2024-20404 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2024-18119.
When was CVE-2024-20404 published?: CVE-2024-20404 was published on 2024-06-05 and last updated on 2026-06-17.

References

https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-finesse-ssrf-rfi-Um7wT8Ew

Affected products (10)

cpe:2.3:a:cisco:finesse:*:*:*:*:*:*:*:*
cpe:2.3:a:cisco:finesse:11.6\(1\):-:*:*:*:*:*:*
cpe:2.3:a:cisco:finesse:11.6\(1\):es4:*:*:*:*:*:*
cpe:2.3:a:cisco:finesse:11.6\(1\):es5:*:*:*:*:*:*
cpe:2.3:a:cisco:finesse:11.6\(1\):es6:*:*:*:*:*:*
cpe:2.3:a:cisco:finesse:11.6\(1\):es7:*:*:*:*:*:*
cpe:2.3:a:cisco:finesse:11.6\(1\):es8:*:*:*:*:*:*
cpe:2.3:a:cisco:finesse:12.6\(2\):-:*:*:*:*:*:*
cpe:2.3:a:cisco:finesse:12.6\(2\):es01:*:*:*:*:*:*
cpe:2.3:a:cisco:finesse:12.6\(2\):es02:*:*:*:*:*:*

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