How severe is CVE-2024-57727?

CVE-2024-57727 has a CVSS 3.x base score of 7.5, rated high severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is high, integrity none, and availability none.

Is CVE-2024-57727 being actively exploited?

Yes. CVE-2024-57727 is on CISA's Known Exploited Vulnerabilities (KEV) catalog, added on 2025-02-13, which means active exploitation has been confirmed. It should be prioritised for remediation.

What products are affected by CVE-2024-57727?

CVE-2024-57727 affects Simple-help Simplehelp. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2024-57727?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Because this CVE is known to be actively exploited, treat remediation as urgent — CISA KEV typically sets a short remediation deadline.

Does CVE-2024-57727 have an EU (EUVD) identifier?

Yes. CVE-2024-57727 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2024-53725. It is also flagged as exploited in the EUVD (since 2025-02-13).

When was CVE-2024-57727 published?

CVE-2024-57727 was published on 2025-01-15 and last updated on 2026-08-04.

CVE-2024-57727

CVE-2024-57727 is a high-severity vulnerability in Simple-help Simplehelp with a CVSS 3.x base score of 7.5. It is listed in CISA's Known Exploited Vulnerabilities (KEV) catalog, confirming it has been exploited in the wild (added 2025-02-13). The underlying weakness is classified as CWE-22.

Key facts

Severity: High (CVSS 3.x base score 7.5)
EPSS exploit prediction: 95% (100th percentile)
Actively exploited: Yes — listed in CISA KEV (added 2025-02-13)
EU (EUVD) id: EUVD-2024-53725
EU exploitation: Flagged exploited in the ENISA EU Vulnerability Database (since 2025-02-13)
Weakness: CWE-22
Affected product: Simple-help Simplehelp
Published: 2025-01-15
Last modified: 2026-08-04

Description

SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.

Frequently asked questions

What is CVE-2024-57727?: SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.
How severe is CVE-2024-57727?: CVE-2024-57727 has a CVSS 3.x base score of 7.5, rated high severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is high, integrity none, and availability none.
Is CVE-2024-57727 being actively exploited?: Yes. CVE-2024-57727 is on CISA's Known Exploited Vulnerabilities (KEV) catalog, added on 2025-02-13, which means active exploitation has been confirmed. It should be prioritised for remediation.
What products are affected by CVE-2024-57727?: CVE-2024-57727 affects Simple-help Simplehelp. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2024-57727?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Because this CVE is known to be actively exploited, treat remediation as urgent — CISA KEV typically sets a short remediation deadline.
Does CVE-2024-57727 have an EU (EUVD) identifier?: Yes. CVE-2024-57727 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2024-53725. It is also flagged as exploited in the EUVD (since 2025-02-13).
When was CVE-2024-57727 published?: CVE-2024-57727 was published on 2025-01-15 and last updated on 2026-08-04.

References

Affected products (1)

cpe:2.3:a:simple-help:simplehelp:*:*:*:*:*:*:*:*

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