How severe is CVE-2024-57728?

CVE-2024-57728 has a CVSS 3.x base score of 7.2, rated high severity. It is exploitable over network with low attack complexity, requires high privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.

Is CVE-2024-57728 being actively exploited?

Yes. CVE-2024-57728 is on CISA's Known Exploited Vulnerabilities (KEV) catalog, added on 2026-04-24, which means active exploitation has been confirmed. It should be prioritised for remediation.

What products are affected by CVE-2024-57728?

CVE-2024-57728 affects Simple-help Simplehelp. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2024-57728?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Because this CVE is known to be actively exploited, treat remediation as urgent — CISA KEV typically sets a short remediation deadline.

Does CVE-2024-57728 have an EU (EUVD) identifier?

Yes. CVE-2024-57728 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2024-53726. It is also flagged as exploited in the EUVD (since 2026-04-24).

When was CVE-2024-57728 published?

CVE-2024-57728 was published on 2025-01-15 and last updated on 2026-06-17.

CVE-2024-57728

CVE-2024-57728 is a high-severity vulnerability in Simple-help Simplehelp with a CVSS 3.x base score of 7.2. It is listed in CISA's Known Exploited Vulnerabilities (KEV) catalog, confirming it has been exploited in the wild (added 2026-04-24). The underlying weakness is classified as CWE-59.

Key facts

Severity: High (CVSS 3.x base score 7.2)
EPSS exploit prediction: 8% (94th percentile)
Actively exploited: Yes — listed in CISA KEV (added 2026-04-24)
EU (EUVD) id: EUVD-2024-53726
EU exploitation: Flagged exploited in the ENISA EU Vulnerability Database (since 2026-04-24)
Weakness: CWE-59
Affected product: Simple-help Simplehelp
Published: 2025-01-15
Last modified: 2026-06-17

Description

SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.

Frequently asked questions

What is CVE-2024-57728?: SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
How severe is CVE-2024-57728?: CVE-2024-57728 has a CVSS 3.x base score of 7.2, rated high severity. It is exploitable over network with low attack complexity, requires high privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.
Is CVE-2024-57728 being actively exploited?: Yes. CVE-2024-57728 is on CISA's Known Exploited Vulnerabilities (KEV) catalog, added on 2026-04-24, which means active exploitation has been confirmed. It should be prioritised for remediation.
What products are affected by CVE-2024-57728?: CVE-2024-57728 affects Simple-help Simplehelp. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2024-57728?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Because this CVE is known to be actively exploited, treat remediation as urgent — CISA KEV typically sets a short remediation deadline.
Does CVE-2024-57728 have an EU (EUVD) identifier?: Yes. CVE-2024-57728 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2024-53726. It is also flagged as exploited in the EUVD (since 2026-04-24).
When was CVE-2024-57728 published?: CVE-2024-57728 was published on 2025-01-15 and last updated on 2026-06-17.

References

Affected products (1)

cpe:2.3:a:simple-help:simplehelp:*:*:*:*:*:*:*:*

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