How severe is CVE-2026-32754?

CVE-2026-32754 has a CVSS 3.x base score of 9.3, rated critical severity. It is exploitable over network with low attack complexity, requires no privileges and user interaction. Impact on confidentiality is high, integrity high, and availability none.

Is CVE-2026-32754 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (41st percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2026-32754?

CVE-2026-32754 affects Freescout. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2026-32754?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its critical severity, prioritise patching exposed systems.

Does CVE-2026-32754 have an EU (EUVD) identifier?

Yes. CVE-2026-32754 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2026-13335.

When was CVE-2026-32754 published?

CVE-2026-32754 was published on 2026-03-19 and last updated on 2026-06-17.

CVE-2026-32754

CVE-2026-32754 is a critical-severity vulnerability in Freescout with a CVSS 3.x base score of 9.3. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-79.

Key facts

Severity: Critical (CVSS 3.x base score 9.3)
EPSS exploit prediction: 1% (41st percentile)
Actively exploited: Not listed in CISA KEV
EU (EUVD) id: EUVD-2026-13335
Weakness: CWE-79
Affected product: Freescout
Published: 2026-03-19
Last modified: 2026-06-17

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Versions 1.8.208 and below are vulnerable to Stored Cross-Site Scripting (XSS) through FreeScout's email notification templates. Incoming email bodies are stored in the database without sanitization and rendered unescaped in outgoing email notifications using Blade's raw output syntax {!! $thread->body !!}. An unauthenticated attacker can exploit this vulnerability by simply sending an email, and when opened by any subscribed agent or admin as part of their normal workflow, enabling universal HTML injection (phishing, tracking) and, in vulnerable email clients, JavaScript execution (session hijacking, credential theft, account takeover) affecting all recipients simultaneously. This issue has been fixed in version 1.8.209.

Frequently asked questions

What is CVE-2026-32754?: FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Versions 1.8.208 and below are vulnerable to Stored Cross-Site Scripting (XSS) through FreeScout's email notification templates. Incoming email bodies are stored in the database without sanitization and rendered unescaped in outgoing email notifications using Blade's raw output syntax {!! $thread->body !!}. An unauthenticated attacker can exploit this vulnerability by simply sending an email, and when opened by any subscribed agent or admin as part of their normal workflow, enabling universal HTML injection (phishing, tracking) and, in vulnerable email clients, JavaScript execution (session hijacking, credential theft, account takeover) affecting all recipients simultaneously. This issue has been fixed in version 1.8.209.
How severe is CVE-2026-32754?: CVE-2026-32754 has a CVSS 3.x base score of 9.3, rated critical severity. It is exploitable over network with low attack complexity, requires no privileges and user interaction. Impact on confidentiality is high, integrity high, and availability none.
Is CVE-2026-32754 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (41st percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2026-32754?: CVE-2026-32754 affects Freescout. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2026-32754?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its critical severity, prioritise patching exposed systems.
Does CVE-2026-32754 have an EU (EUVD) identifier?: Yes. CVE-2026-32754 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2026-13335.
When was CVE-2026-32754 published?: CVE-2026-32754 was published on 2026-03-19 and last updated on 2026-06-17.

References

Affected products (1)

cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*

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