CVE-2026-40567

CVE-2026-40567 is a medium-severity vulnerability with a CVSS 3.x base score of 5.8. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-116.

Key facts

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, an unauthenticated attacker can inject arbitrary HTML into outgoing emails generated by FreeScout by sending an email with a crafted From display name. The name is stored in the database without sanitization and rendered unescaped into outgoing reply emails via the `{%customer.fullName%}` signature variable. This allows embedding phishing links, tracking pixels, and spoofed content inside legitimate support emails sent from the organization's address. Version 1.8.213 fixes the issue.

Frequently asked questions

What is CVE-2026-40567?
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, an unauthenticated attacker can inject arbitrary HTML into outgoing emails generated by FreeScout by sending an email with a crafted From display name. The name is stored in the database without sanitization and rendered unescaped into outgoing reply emails via the `{%customer.fullName%}` signature variable. This allows embedding phishing links, tracking pixels, and spoofed content inside legitimate support emails sent from the organization's address. Version 1.8.213 fixes the issue.
How severe is CVE-2026-40567?
CVE-2026-40567 has a CVSS 3.x base score of 5.8, rated medium severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is none, integrity low, and availability none.
Is CVE-2026-40567 being actively exploited?
It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (15th percentile), an estimate of the probability of exploitation in the next 30 days.
How do I fix CVE-2026-40567?
Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
Does CVE-2026-40567 have an EU (EUVD) identifier?
Yes. CVE-2026-40567 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2026-24168.
When was CVE-2026-40567 published?
CVE-2026-40567 was published on 2026-04-21 and last updated on 2026-06-17.

References

Other CWE-116 vulnerabilities

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