CVE-2026-48188
CVE-2026-48188 is a critical-severity vulnerability in Otrs with a CVSS 3.x base score of 9.1. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-20.
Key facts
- Severity: Critical (CVSS 3.x base score 9.1)
- EPSS exploit prediction: 0% (28th percentile)
- Actively exploited: Not listed in CISA KEV
- EU (EUVD) id: EUVD-2026-33552
- Weakness: CWE-20
- Affected product: Otrs
- Published:
- Last modified:
Description
An improper Input Validation vulnerability in OTRS or ((OTRS)) Community Edition database layer module allows an unauthenticated SQL injection which can lead to an authentication bypass. This issue only affects the system if the MySQL/MariaDB server is configured with the NO_BACKSLASH_ESCAPES SQL mode. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X * (OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
Frequently asked questions
- What is CVE-2026-48188?
- An improper Input Validation vulnerability in OTRS or ((OTRS)) Community Edition database layer module allows an unauthenticated SQL injection which can lead to an authentication bypass. This issue only affects the system if the MySQL/MariaDB server is configured with the NO_BACKSLASH_ESCAPES SQL mode. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X * (OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
- How severe is CVE-2026-48188?
- CVE-2026-48188 has a CVSS 3.x base score of 9.1, rated critical severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability none.
- Is CVE-2026-48188 being actively exploited?
- It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (28th percentile), an estimate of the probability of exploitation in the next 30 days.
- What products are affected by CVE-2026-48188?
- CVE-2026-48188 primarily affects Otrs. In total, 2 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
- How do I fix CVE-2026-48188?
- Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its critical severity, prioritise patching exposed systems.
- Does CVE-2026-48188 have an EU (EUVD) identifier?
- Yes. CVE-2026-48188 is tracked in the ENISA EU Vulnerability Database (EUVD) as EUVD-2026-33552.
- When was CVE-2026-48188 published?
- CVE-2026-48188 was published on 2026-06-01 and last updated on 2026-06-17.
References
Affected products (2)
- cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*
- cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
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