How severe is CVE-2004-1412?

CVE-2004-1412 has a CVSS 2.0 base score of 4.3, rated medium severity.

Is CVE-2004-1412 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 2% (75th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2004-1412?

CVE-2004-1412 primarily affects Kayako Esupport. In total, 5 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.

How do I fix CVE-2004-1412?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

When was CVE-2004-1412 published?

CVE-2004-1412 was published on 2004-12-31 and last updated on 2026-06-16.

CVE-2004-1412

CVE-2004-1412 is a medium-severity vulnerability in Kayako Esupport with a CVSS 2.0 base score of 4.3. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low.

Key facts

Severity: Medium (CVSS 2.0 base score 4.3)
EPSS exploit prediction: 2% (75th percentile)
Actively exploited: Not listed in CISA KEV
Affected product: Kayako Esupport
Published: 2004-12-31
Last modified: 2026-06-16

Description

Cross-site scripting (XSS) vulnerability in index.php in Kayako eSupport 2.x allows remote attackers to inject arbitrary web script or HTML via the searchm parameter.

Frequently asked questions

What is CVE-2004-1412?: Cross-site scripting (XSS) vulnerability in index.php in Kayako eSupport 2.x allows remote attackers to inject arbitrary web script or HTML via the searchm parameter.
How severe is CVE-2004-1412?: CVE-2004-1412 has a CVSS 2.0 base score of 4.3, rated medium severity.
Is CVE-2004-1412 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 2% (75th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2004-1412?: CVE-2004-1412 primarily affects Kayako Esupport. In total, 5 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2004-1412?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
When was CVE-2004-1412 published?: CVE-2004-1412 was published on 2004-12-31 and last updated on 2026-06-16.

References

Affected products (5)

cpe:2.3:a:kayako:esupport:2.1.2:*:*:*:*:*:*:*
cpe:2.3:a:kayako:esupport:2.1.8:*:*:*:*:*:*:*
cpe:2.3:a:kayako:esupport:2.2:*:*:*:*:*:*:*
cpe:2.3:a:kayako:esupport:2.2.5:*:*:*:*:*:*:*
cpe:2.3:a:kayako:esupport:2.3:*:*:*:*:*:*:*

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