CVE-2008-7277

CVE-2008-7277 is a medium-severity vulnerability in Otrs with a CVSS 2.0 base score of 6.5. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-264.

Key facts

Description

Open Ticket Request System (OTRS) before 2.3.0-beta4 checks for the rw permission, instead of the configured merge permission, during authorization of merge operations, which might allow remote authenticated users to bypass intended access restrictions by merging two tickets.

Frequently asked questions

What is CVE-2008-7277?
Open Ticket Request System (OTRS) before 2.3.0-beta4 checks for the rw permission, instead of the configured merge permission, during authorization of merge operations, which might allow remote authenticated users to bypass intended access restrictions by merging two tickets.
How severe is CVE-2008-7277?
CVE-2008-7277 has a CVSS 2.0 base score of 6.5, rated medium severity.
Is CVE-2008-7277 being actively exploited?
It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (71st percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2008-7277?
CVE-2008-7277 primarily affects Otrs. In total, 74 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2008-7277?
Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
When was CVE-2008-7277 published?
CVE-2008-7277 was published on 2011-03-18 and last updated on 2026-06-16.

References

Affected products (74)

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