CVE-2008-7279

CVE-2008-7279 is a medium-severity vulnerability in Otrs with a CVSS 2.0 base score of 6.5. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-264.

Key facts

• Severity: Medium (CVSS 2.0 base score 6.5)
• EPSS exploit prediction: 1% (59th percentile)
• Actively exploited: Not listed in CISA KEV
• Weakness: CWE-264
• Affected product: Otrs
• Published: 2011-03-18
• Last modified: 2026-06-16

Description

The CustomerInterface component in Open Ticket Request System (OTRS) before 2.2.8 allows remote authenticated users to bypass intended access restrictions and access tickets of arbitrary customers via unspecified vectors.

Frequently asked questions

What is CVE-2008-7279?

The CustomerInterface component in Open Ticket Request System (OTRS) before 2.2.8 allows remote authenticated users to bypass intended access restrictions and access tickets of arbitrary customers via unspecified vectors.

How severe is CVE-2008-7279?

CVE-2008-7279 has a CVSS 2.0 base score of 6.5, rated medium severity.

Is CVE-2008-7279 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (59th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2008-7279?

CVE-2008-7279 primarily affects Otrs. In total, 69 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.

How do I fix CVE-2008-7279?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

When was CVE-2008-7279 published?

CVE-2008-7279 was published on 2011-03-18 and last updated on 2026-06-16.

References

• http://bugs.otrs.org/show_bug.cgi?id=3103
• http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807

Affected products (69)

• cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:0.5:beta1:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:0.5:beta2:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:0.5:beta3:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:0.5:beta4:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:0.5:beta5:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:0.5:beta6:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:0.5:beta7:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:0.5:beta8:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:1.0:rc1:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:1.0:rc2:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:1.0:rc3:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:1.0.0:*:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:1.0.1:*:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:1.0.2:*:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:1.1:rc1:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:1.1.0:rc1:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:1.1.0:rc2:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:1.1.1:*:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:1.1.2:*:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:1.1.3:*:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:1.1.4:*:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:1.2.0:beta1:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:1.2.0:beta2:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:1.2.0:beta3:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:1.2.1:*:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:1.2.2:*:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:1.2.3:*:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:1.2.4:*:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:1.3.0:beta1:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:1.3.0:beta2:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:1.3.0:beta3:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:1.3.0:beta4:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:1.3.1:*:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:1.3.2:*:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:1.3.3:*:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:2.0.0:*:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:2.0.0:beta1:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:2.0.0:beta2:*:*:*:*:*:*
• cpe:2.3:a:otrs:otrs:2.0.0:beta4:*:*:*:*:*:*

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