CVE-2010-0438

CVE-2010-0438 is a medium-severity vulnerability in Otrs with a CVSS 2.0 base score of 6.5. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-89.

Key facts

Description

Multiple SQL injection vulnerabilities in Kernel/System/Ticket.pm in OTRS-Core in Open Ticket Request System (OTRS) 2.1.x before 2.1.9, 2.2.x before 2.2.9, 2.3.x before 2.3.5, and 2.4.x before 2.4.7 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors.

Frequently asked questions

What is CVE-2010-0438?
Multiple SQL injection vulnerabilities in Kernel/System/Ticket.pm in OTRS-Core in Open Ticket Request System (OTRS) 2.1.x before 2.1.9, 2.2.x before 2.2.9, 2.3.x before 2.3.5, and 2.4.x before 2.4.7 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors.
How severe is CVE-2010-0438?
CVE-2010-0438 has a CVSS 2.0 base score of 6.5, rated medium severity.
Is CVE-2010-0438 being actively exploited?
It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 2% (78th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2010-0438?
CVE-2010-0438 primarily affects Otrs. In total, 26 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2010-0438?
Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
When was CVE-2010-0438 published?
CVE-2010-0438 was published on 2010-02-09 and last updated on 2026-06-16.

References

Affected products (26)

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