How severe is CVE-2014-1471?

CVE-2014-1471 has a CVSS 2.0 base score of 7.5, rated high severity.

Is CVE-2014-1471 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 2% (76th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2014-1471?

CVE-2014-1471 primarily affects Otrs. In total, 45 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.

How do I fix CVE-2014-1471?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.

When was CVE-2014-1471 published?

CVE-2014-1471 was published on 2014-02-04 and last updated on 2026-06-17.

CVE-2014-1471

CVE-2014-1471 is a high-severity vulnerability in Otrs with a CVSS 2.0 base score of 7.5. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-89.

Key facts

Severity: High (CVSS 2.0 base score 7.5)
EPSS exploit prediction: 2% (76th percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-89
Affected product: Otrs
Published: 2014-02-04
Last modified: 2026-06-17

Description

SQL injection vulnerability in the StateGetStatesByType function in Kernel/System/State.pm in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allows remote attackers to execute arbitrary SQL commands via vectors related to a ticket search URL.

Frequently asked questions

What is CVE-2014-1471?: SQL injection vulnerability in the StateGetStatesByType function in Kernel/System/State.pm in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allows remote attackers to execute arbitrary SQL commands via vectors related to a ticket search URL.
How severe is CVE-2014-1471?: CVE-2014-1471 has a CVSS 2.0 base score of 7.5, rated high severity.
Is CVE-2014-1471 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 2% (76th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2014-1471?: CVE-2014-1471 primarily affects Otrs. In total, 45 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2014-1471?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.
When was CVE-2014-1471 published?: CVE-2014-1471 was published on 2014-02-04 and last updated on 2026-06-17.

References

Affected products (45)

cpe:2.3:a:otrs:otrs:3.3.0:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.0:beta1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.0:beta2:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.0:beta3:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.0:beta4:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.0:beta5:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.0:rc1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.1:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.2:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.3:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.0:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.0:beta1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.0:beta2:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.0:beta3:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.0:beta4:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.0:beta5:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.0:rc1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.1:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.2:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.3:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.4:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.5:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.6:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.7:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.8:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.9:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.10:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.1.0:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.1.1:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.1.2:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.1.3:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.1.4:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.1.5:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.1.6:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.1.7:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.1.8:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.1.9:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.1.10:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.1.11:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.1.13:*:*:*:*:*:*:*

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