How severe is CVE-2014-2553?

CVE-2014-2553 has a CVSS 2.0 base score of 3.5, rated low severity.

Is CVE-2014-2553 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (70th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2014-2553?

CVE-2014-2553 primarily affects Otrs. In total, 54 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.

How do I fix CVE-2014-2553?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

When was CVE-2014-2553 published?

CVE-2014-2553 was published on 2014-04-02 and last updated on 2026-06-17.

CVE-2014-2553

CVE-2014-2553 is a low-severity vulnerability in Otrs with a CVSS 2.0 base score of 3.5. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-79.

Key facts

Severity: Low (CVSS 2.0 base score 3.5)
EPSS exploit prediction: 1% (70th percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-79
Affected product: Otrs
Published: 2014-04-02
Last modified: 2026-06-17

Description

Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.1.x before 3.1.21, 3.2.x before 3.2.16, and 3.3.x before 3.3.6 allows remote authenticated users to inject arbitrary web script or HTML via vectors related to dynamic fields.

Frequently asked questions

What is CVE-2014-2553?: Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.1.x before 3.1.21, 3.2.x before 3.2.16, and 3.3.x before 3.3.6 allows remote authenticated users to inject arbitrary web script or HTML via vectors related to dynamic fields.
How severe is CVE-2014-2553?: CVE-2014-2553 has a CVSS 2.0 base score of 3.5, rated low severity.
Is CVE-2014-2553 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (70th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2014-2553?: CVE-2014-2553 primarily affects Otrs. In total, 54 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2014-2553?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
When was CVE-2014-2553 published?: CVE-2014-2553 was published on 2014-04-02 and last updated on 2026-06-17.

References

Affected products (54)

cpe:2.3:a:otrs:otrs:3.2.0:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.0:beta1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.0:beta2:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.0:beta3:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.0:beta4:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.0:beta5:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.0:rc1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.1:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.2:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.3:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.4:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.5:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.6:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.7:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.8:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.9:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.10:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.11:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.12:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.13:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.14:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.2.15:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.0:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.0:beta1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.0:beta2:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.0:beta3:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.0:beta4:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.0:beta5:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.0:rc1:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.1:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.2:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.3:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.4:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.3.5:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.1.0:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.1.1:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.1.2:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.1.3:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.1.4:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:3.1.5:*:*:*:*:*:*:*

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