How severe is CVE-2016-4888?

CVE-2016-4888 has a CVSS 3.x base score of 5.4, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and user interaction. Impact on confidentiality is low, integrity low, and availability none.

Is CVE-2016-4888 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 2% (78th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2016-4888?

CVE-2016-4888 affects Zohocorp Servicedesk Plus. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2016-4888?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

When was CVE-2016-4888 published?

CVE-2016-4888 was published on 2017-04-14 and last updated on 2026-06-17.

CVE-2016-4888

CVE-2016-4888 is a medium-severity vulnerability in Zohocorp Servicedesk Plus with a CVSS 3.x base score of 5.4. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-79.

Key facts

Severity: Medium (CVSS 3.x base score 5.4)
CVSS v2: 3.5
EPSS exploit prediction: 2% (78th percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-79
Affected product: Zohocorp Servicedesk Plus
Published: 2017-04-14
Last modified: 2026-06-17

Description

Cross-site scripting (XSS) vulnerability in ZOHO ManageEngine ServiceDesk Plus before 9.2 allows remote attackers to inject arbitrary web script or HTML via unspecified vectors.

Frequently asked questions

What is CVE-2016-4888?: Cross-site scripting (XSS) vulnerability in ZOHO ManageEngine ServiceDesk Plus before 9.2 allows remote attackers to inject arbitrary web script or HTML via unspecified vectors.
How severe is CVE-2016-4888?: CVE-2016-4888 has a CVSS 3.x base score of 5.4, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and user interaction. Impact on confidentiality is low, integrity low, and availability none.
Is CVE-2016-4888 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 2% (78th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2016-4888?: CVE-2016-4888 affects Zohocorp Servicedesk Plus. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2016-4888?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
When was CVE-2016-4888 published?: CVE-2016-4888 was published on 2017-04-14 and last updated on 2026-06-17.

References

Affected products (1)

cpe:2.3:a:zohocorp:servicedesk_plus:*:*:*:*:*:*:*:*

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