CVE-2016-4890

CVE-2016-4890 is a medium-severity vulnerability in Zohocorp Servicedesk Plus with a CVSS 3.x base score of 5.3. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-254.

Key facts

Description

ZOHO ManageEngine ServiceDesk Plus before 9.2 uses an insecure method for generating cookies, which makes it easier for attackers to obtain sensitive password information by leveraging access to a cookie.

Frequently asked questions

What is CVE-2016-4890?
ZOHO ManageEngine ServiceDesk Plus before 9.2 uses an insecure method for generating cookies, which makes it easier for attackers to obtain sensitive password information by leveraging access to a cookie.
How severe is CVE-2016-4890?
CVE-2016-4890 has a CVSS 3.x base score of 5.3, rated medium severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is low, integrity none, and availability none.
Is CVE-2016-4890 being actively exploited?
It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 3% (88th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2016-4890?
CVE-2016-4890 affects Zohocorp Servicedesk Plus. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2016-4890?
Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
When was CVE-2016-4890 published?
CVE-2016-4890 was published on 2017-04-14 and last updated on 2026-06-17.

References

Affected products (1)

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