How severe is CVE-2019-10008?

CVE-2019-10008 has a CVSS 3.x base score of 8.8, rated high severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.

Is CVE-2019-10008 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 20% (97th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2019-10008?

CVE-2019-10008 affects Zohocorp Servicedesk Plus. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2019-10008?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.

When was CVE-2019-10008 published?

CVE-2019-10008 was published on 2019-04-24 and last updated on 2026-06-17.

CVE-2019-10008

CVE-2019-10008 is a high-severity vulnerability in Zohocorp Servicedesk Plus with a CVSS 3.x base score of 8.8. Its EPSS exploit-prediction score of 20% places it in the 97th percentile, indicating an elevated likelihood of exploitation. The underlying weakness is classified as CWE-384.

Key facts

Severity: High (CVSS 3.x base score 8.8)
CVSS v2: 6.5
EPSS exploit prediction: 20% (97th percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-384
Affected product: Zohocorp Servicedesk Plus
Published: 2019-04-24
Last modified: 2026-06-17

Description

Zoho ManageEngine ServiceDesk 9.3 allows session hijacking and privilege escalation because an established guest session is automatically converted into an established administrator session when the guest user enters the administrator username, with an arbitrary incorrect password, in an mc/ login attempt within a different browser tab.

Frequently asked questions

What is CVE-2019-10008?: Zoho ManageEngine ServiceDesk 9.3 allows session hijacking and privilege escalation because an established guest session is automatically converted into an established administrator session when the guest user enters the administrator username, with an arbitrary incorrect password, in an mc/ login attempt within a different browser tab.
How severe is CVE-2019-10008?: CVE-2019-10008 has a CVSS 3.x base score of 8.8, rated high severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.
Is CVE-2019-10008 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 20% (97th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2019-10008?: CVE-2019-10008 affects Zohocorp Servicedesk Plus. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2019-10008?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.
When was CVE-2019-10008 published?: CVE-2019-10008 was published on 2019-04-24 and last updated on 2026-06-17.

References

Affected products (1)

cpe:2.3:a:zohocorp:servicedesk_plus:9.3:*:*:*:*:*:*:*

More vulnerabilities in Zohocorp Servicedesk Plus

CVE-2016-4889 — High (CVSS 8.8): ZOHO ManageEngine ServiceDesk Plus before 9.0 allows remote authenticated guest users to have unspecified impact by…
CVE-2015-1479 — Medium (CVSS 6.5): SQL injection vulnerability in reports/CreateReportTable.jsp in ZOHO ManageEngine ServiceDesk Plus (SDP) before 9.0…
CVE-2016-4888 — Medium (CVSS 5.4): Cross-site scripting (XSS) vulnerability in ZOHO ManageEngine ServiceDesk Plus before 9.2 allows remote attackers to…
CVE-2016-4890 — Medium (CVSS 5.3): ZOHO ManageEngine ServiceDesk Plus before 9.2 uses an insecure method for generating cookies, which makes it easier for…

All CVEs affecting Zohocorp Servicedesk Plus →

Other CWE-384 (Session Fixation) vulnerabilities

CVE-2024-11317 — Critical (CVSS 10.0): Session Fixation vulnerabilities allow an attacker to fix a users session identifier before login providing an…
CVE-2024-38513 — Critical (CVSS 10.0): Fiber is an Express-inspired web framework written in Go A vulnerability present in versions prior to 2.52.5 is a…
CVE-2021-20151 — Critical (CVSS 10.0): Trendnet AC2600 TEW-827DRU version 2.08B01 contains a flaw in the session management for the device. The router's…
CVE-2025-67446 — Critical (CVSS 9.8): Improper Authentication (Authentication Bypass) exists in Neterbit NW-431F Router 20241014-IR03 and before. The router…
CVE-2026-25101 — Critical (CVSS 9.8): Bludit allows user's session identifier to be set before authentication. The value of this session ID stays the same…
CVE-2026-24352 — Critical (CVSS 9.8): PluXml CMS allows a user's session identifier to be set before authentication. The value of this session ID stays the…

Browse all CWE-384 (Session Fixation) vulnerabilities →