CVE-2017-14396
CVE-2017-14396 is a critical-severity vulnerability in Osticket with a CVSS 3.x base score of 9.8. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-89.
Key facts
- Severity: Critical (CVSS 3.x base score 9.8)
- CVSS v2: 7.5
- EPSS exploit prediction: 3% (85th percentile)
- Actively exploited: Not listed in CISA KEV
- Weakness: CWE-89
- Affected product: Osticket
- Published:
- Last modified:
Description
In osTicket before 1.10.1, SQL injection is possible by constructing an array via use of square brackets at the end of a parameter name, as demonstrated by the key parameter to file.php.
Frequently asked questions
- What is CVE-2017-14396?
- In osTicket before 1.10.1, SQL injection is possible by constructing an array via use of square brackets at the end of a parameter name, as demonstrated by the key parameter to file.php.
- How severe is CVE-2017-14396?
- CVE-2017-14396 has a CVSS 3.x base score of 9.8, rated critical severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.
- Is CVE-2017-14396 being actively exploited?
- It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 3% (85th percentile), an estimate of the probability of exploitation in the next 30 days.
- What products are affected by CVE-2017-14396?
- CVE-2017-14396 affects Osticket. See the affected-products list for the exact vulnerable versions.
- How do I fix CVE-2017-14396?
- Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its critical severity, prioritise patching exposed systems.
- When was CVE-2017-14396 published?
- CVE-2017-14396 was published on 2017-09-12 and last updated on 2026-06-17.
References
Affected products (1)
- cpe:2.3:a:osticket:osticket:1.10:*:*:*:*:*:*:*
More vulnerabilities in Osticket
- CVE-2020-24881 — Critical (CVSS 9.8): SSRF exists in osTicket before 1.14.3, where an attacker can add malicious file to server or perform port scanning.
- CVE-2017-15580 — Critical (CVSS 9.8): osTicket 1.10.1 provides a functionality to upload 'html' files with associated formats. However, it does not properly…
- CVE-2019-14749 — High (CVSS 8.8): An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. CSV (aka Formula) injection exists in the…
- CVE-2018-7195 — High (CVSS 8.1): Enhancesoft osTicket before 1.10.2 allows remote attackers to reset arbitrary passwords (when an associated e-mail…
- CVE-2010-0605 — High (CVSS 7.5): SQL injection vulnerability in scp/ajax.php in osTicket before 1.6.0 Stable allows remote authenticated users, with…
- CVE-2009-2361 — High (CVSS 7.5): SQL injection vulnerability in include/class.staff.php in osTicket before 1.6 RC5 allows remote attackers to execute…
Other CWE-89 (SQL Injection) vulnerabilities
- CVE-2026-54350 — Critical (CVSS 10.0): Budibase is an open-source low-code platform. Prior to 3.39.12, an unauthenticated visitor of any published Budibase…
- CVE-2026-8054 — Critical (CVSS 10.0): Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') in the Publish Audit API endpoints…
- CVE-2026-42287 — Critical (CVSS 10.0): Emlog is an open source website building system. Prior to version 2.6.11, direct SQL injection in article creation and…
- CVE-2026-3325 — Critical (CVSS 10.0): SQL injection (SQLi) in MegaCMS v12.0.0, specifically in the “id_territorio” parameter of the…
- CVE-2025-10878 — Critical (CVSS 10.0): A SQL injection vulnerability exists in the login functionality of Fikir Odalari AdminPando 1.0.1 before 2026-01-26.…
- CVE-2025-57792 — Critical (CVSS 10.0): Explorance Blue versions prior to 8.14.9 contain a SQL injection vulnerability caused by insufficient validation of…