How severe is CVE-2018-7195?

CVE-2018-7195 has a CVSS 3.x base score of 8.1, rated high severity. It is exploitable over network with high attack complexity, requires no privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.

Is CVE-2018-7195 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (59th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2018-7195?

CVE-2018-7195 affects Osticket. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2018-7195?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.

When was CVE-2018-7195 published?

CVE-2018-7195 was published on 2018-03-27 and last updated on 2026-06-17.

CVE-2018-7195

CVE-2018-7195 is a high-severity vulnerability in Osticket with a CVSS 3.x base score of 8.1. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low.

Key facts

Severity: High (CVSS 3.x base score 8.1)
CVSS v2: 4.3
EPSS exploit prediction: 1% (59th percentile)
Actively exploited: Not listed in CISA KEV
Affected product: Osticket
Published: 2018-03-27
Last modified: 2026-06-17

Description

Enhancesoft osTicket before 1.10.2 allows remote attackers to reset arbitrary passwords (when an associated e-mail address is known) by leveraging guest access and guessing a 6-digit number.

Frequently asked questions

What is CVE-2018-7195?: Enhancesoft osTicket before 1.10.2 allows remote attackers to reset arbitrary passwords (when an associated e-mail address is known) by leveraging guest access and guessing a 6-digit number.
How severe is CVE-2018-7195?: CVE-2018-7195 has a CVSS 3.x base score of 8.1, rated high severity. It is exploitable over network with high attack complexity, requires no privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.
Is CVE-2018-7195 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (59th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2018-7195?: CVE-2018-7195 affects Osticket. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2018-7195?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.
When was CVE-2018-7195 published?: CVE-2018-7195 was published on 2018-03-27 and last updated on 2026-06-17.

References

https://blog.securityevaluators.com/vulnerabilities-found-in-popular-ticketing-system-dd273bda229c

Affected products (1)

cpe:2.3:a:osticket:osticket:*:*:*:*:*:*:*:*

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