How severe is CVE-2018-5799?

CVE-2018-5799 has a CVSS 3.x base score of 6.1, rated medium severity. It is exploitable over network with low attack complexity, requires no privileges and user interaction. Impact on confidentiality is low, integrity low, and availability none.

Is CVE-2018-5799 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 2% (78th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2018-5799?

CVE-2018-5799 affects Zohocorp Manageengine Servicedesk Plus. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2018-5799?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

When was CVE-2018-5799 published?

CVE-2018-5799 was published on 2018-03-30 and last updated on 2026-06-17.

CVE-2018-5799

CVE-2018-5799 is a medium-severity vulnerability in Zohocorp Manageengine Servicedesk Plus with a CVSS 3.x base score of 6.1. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-79.

Key facts

Severity: Medium (CVSS 3.x base score 6.1)
CVSS v2: 4.3
EPSS exploit prediction: 2% (78th percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-79
Affected product: Zohocorp Manageengine Servicedesk Plus
Published: 2018-03-30
Last modified: 2026-06-17

Description

In Zoho ManageEngine ServiceDesk Plus before 9403, an XSS issue allows an attacker to run arbitrary JavaScript via a /api/request/?OPERATION_NAME= URI, aka SD-69139.

Frequently asked questions

What is CVE-2018-5799?: In Zoho ManageEngine ServiceDesk Plus before 9403, an XSS issue allows an attacker to run arbitrary JavaScript via a /api/request/?OPERATION_NAME= URI, aka SD-69139.
How severe is CVE-2018-5799?: CVE-2018-5799 has a CVSS 3.x base score of 6.1, rated medium severity. It is exploitable over network with low attack complexity, requires no privileges and user interaction. Impact on confidentiality is low, integrity low, and availability none.
Is CVE-2018-5799 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 2% (78th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2018-5799?: CVE-2018-5799 affects Zohocorp Manageengine Servicedesk Plus. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2018-5799?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
When was CVE-2018-5799 published?: CVE-2018-5799 was published on 2018-03-30 and last updated on 2026-06-17.

References

Affected products (1)

cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:*:*:*:*:*:*:*:*

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