How severe is CVE-2020-35682?

CVE-2020-35682 has a CVSS 3.x base score of 8.8, rated high severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.

Is CVE-2020-35682 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 7% (94th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2020-35682?

CVE-2020-35682 primarily affects Zohocorp Manageengine Servicedesk Plus. In total, 35 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.

How do I fix CVE-2020-35682?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.

When was CVE-2020-35682 published?

CVE-2020-35682 was published on 2021-03-13 and last updated on 2026-06-17.

CVE-2020-35682

CVE-2020-35682 is a high-severity vulnerability in Zohocorp Manageengine Servicedesk Plus with a CVSS 3.x base score of 8.8. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-863.

Key facts

Severity: High (CVSS 3.x base score 8.8)
CVSS v2: 6.5
EPSS exploit prediction: 7% (94th percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-863
Affected product: Zohocorp Manageengine Servicedesk Plus
Published: 2021-03-13
Last modified: 2026-06-17

Description

Zoho ManageEngine ServiceDesk Plus before 11134 allows an Authentication Bypass (only during SAML login).

Frequently asked questions

What is CVE-2020-35682?: Zoho ManageEngine ServiceDesk Plus before 11134 allows an Authentication Bypass (only during SAML login).
How severe is CVE-2020-35682?: CVE-2020-35682 has a CVSS 3.x base score of 8.8, rated high severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.
Is CVE-2020-35682 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 7% (94th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2020-35682?: CVE-2020-35682 primarily affects Zohocorp Manageengine Servicedesk Plus. In total, 35 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2020-35682?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.
When was CVE-2020-35682 published?: CVE-2020-35682 was published on 2021-03-13 and last updated on 2026-06-17.

References

https://www.manageengine.com/products/service-desk/on-premises/readme.html#11134

Affected products (35)

cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:*:*:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11100:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11101:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11102:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11103:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11104:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11105:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11106:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11107:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11108:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11109:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11110:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11111:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11112:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11113:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11114:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11115:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11116:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11117:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11118:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11119:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11120:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11121:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11122:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11123:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11124:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11125:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11126:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11127:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11128:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11129:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11130:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11131:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11132:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11133:*:*:*:*:*:*

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