How severe is CVE-2019-8395?

CVE-2019-8395 has a CVSS 3.x base score of 9.8, rated critical severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.

Is CVE-2019-8395 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 7% (93rd percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2019-8395?

CVE-2019-8395 affects Zohocorp Manageengine Servicedesk Plus. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2019-8395?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its critical severity, prioritise patching exposed systems.

When was CVE-2019-8395 published?

CVE-2019-8395 was published on 2019-02-17 and last updated on 2026-06-17.

CVE-2019-8395

CVE-2019-8395 is a critical-severity vulnerability in Zohocorp Manageengine Servicedesk Plus with a CVSS 3.x base score of 9.8. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-22.

Key facts

Severity: Critical (CVSS 3.x base score 9.8)
CVSS v2: 7.5
EPSS exploit prediction: 7% (93rd percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-22
Affected product: Zohocorp Manageengine Servicedesk Plus
Published: 2019-02-17
Last modified: 2026-06-17

Description

An Insecure Direct Object Reference (IDOR) vulnerability exists in Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0 build 10007 via an attachment to a request.

Frequently asked questions

What is CVE-2019-8395?: An Insecure Direct Object Reference (IDOR) vulnerability exists in Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0 build 10007 via an attachment to a request.
How severe is CVE-2019-8395?: CVE-2019-8395 has a CVSS 3.x base score of 9.8, rated critical severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.
Is CVE-2019-8395 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 7% (93rd percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2019-8395?: CVE-2019-8395 affects Zohocorp Manageengine Servicedesk Plus. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2019-8395?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its critical severity, prioritise patching exposed systems.
When was CVE-2019-8395 published?: CVE-2019-8395 was published on 2019-02-17 and last updated on 2026-06-17.

References

https://www.manageengine.com/products/service-desk/readme.html

Affected products (1)

cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:*:*:*:*:*:*:*:*

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