How severe is CVE-2018-7248?

CVE-2018-7248 has a CVSS 3.x base score of 5.3, rated medium severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is low, integrity none, and availability none.

Is CVE-2018-7248 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 6% (93rd percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2018-7248?

CVE-2018-7248 affects Zohocorp Manageengine Servicedesk Plus. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2018-7248?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

When was CVE-2018-7248 published?

CVE-2018-7248 was published on 2018-05-11 and last updated on 2026-06-17.

CVE-2018-7248

CVE-2018-7248 is a medium-severity vulnerability in Zohocorp Manageengine Servicedesk Plus with a CVSS 3.x base score of 5.3. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low.

Key facts

Severity: Medium (CVSS 3.x base score 5.3)
CVSS v2: 5.0
EPSS exploit prediction: 6% (93rd percentile)
Actively exploited: Not listed in CISA KEV
Affected product: Zohocorp Manageengine Servicedesk Plus
Published: 2018-05-11
Last modified: 2026-06-17

Description

An issue was discovered in Zoho ManageEngine ServiceDesk Plus 9.3 Build 9317. Unauthenticated users are able to validate domain user accounts by sending a request containing the username to an API endpoint. The endpoint will return the user's logon domain if the accounts exists, or 'null' if it does not.

Frequently asked questions

What is CVE-2018-7248?: An issue was discovered in Zoho ManageEngine ServiceDesk Plus 9.3 Build 9317. Unauthenticated users are able to validate domain user accounts by sending a request containing the username to an API endpoint. The endpoint will return the user's logon domain if the accounts exists, or 'null' if it does not.
How severe is CVE-2018-7248?: CVE-2018-7248 has a CVSS 3.x base score of 5.3, rated medium severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is low, integrity none, and availability none.
Is CVE-2018-7248 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 6% (93rd percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2018-7248?: CVE-2018-7248 affects Zohocorp Manageengine Servicedesk Plus. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2018-7248?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
When was CVE-2018-7248 published?: CVE-2018-7248 was published on 2018-05-11 and last updated on 2026-06-17.

References

Affected products (1)

cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:9.3:9317:*:*:*:*:*:*

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