How severe is CVE-2019-10273?

CVE-2019-10273 has a CVSS 3.x base score of 4.3, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is low, integrity none, and availability none.

Is CVE-2019-10273 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 8% (94th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2019-10273?

CVE-2019-10273 affects Zohocorp Manageengine Servicedesk Plus. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2019-10273?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

When was CVE-2019-10273 published?

CVE-2019-10273 was published on 2019-04-04 and last updated on 2026-06-17.

CVE-2019-10273

CVE-2019-10273 is a medium-severity vulnerability in Zohocorp Manageengine Servicedesk Plus with a CVSS 3.x base score of 4.3. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-287.

Key facts

Severity: Medium (CVSS 3.x base score 4.3)
CVSS v2: 4.0
EPSS exploit prediction: 8% (94th percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-287
Affected product: Zohocorp Manageengine Servicedesk Plus
Published: 2019-04-04
Last modified: 2026-06-17

Description

Information leakage vulnerability in the /mc login page in ManageEngine ServiceDesk Plus 9.3 software allows authenticated users to enumerate active users. Due to a flaw within the way the authentication is handled, an attacker is able to login and verify any active account.

Frequently asked questions

What is CVE-2019-10273?: Information leakage vulnerability in the /mc login page in ManageEngine ServiceDesk Plus 9.3 software allows authenticated users to enumerate active users. Due to a flaw within the way the authentication is handled, an attacker is able to login and verify any active account.
How severe is CVE-2019-10273?: CVE-2019-10273 has a CVSS 3.x base score of 4.3, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is low, integrity none, and availability none.
Is CVE-2019-10273 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 8% (94th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2019-10273?: CVE-2019-10273 affects Zohocorp Manageengine Servicedesk Plus. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2019-10273?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
When was CVE-2019-10273 published?: CVE-2019-10273 was published on 2019-04-04 and last updated on 2026-06-17.

References

Affected products (1)

cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:9.3:*:*:*:*:*:*:*

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