How severe is CVE-2019-12252?

CVE-2019-12252 has a CVSS 3.x base score of 6.5, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is high, integrity none, and availability none.

Is CVE-2019-12252 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 8% (94th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2019-12252?

CVE-2019-12252 affects Zohocorp Manageengine Servicedesk Plus. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2019-12252?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

When was CVE-2019-12252 published?

CVE-2019-12252 was published on 2019-05-21 and last updated on 2026-06-17.

CVE-2019-12252

CVE-2019-12252 is a medium-severity vulnerability in Zohocorp Manageengine Servicedesk Plus with a CVSS 3.x base score of 6.5. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-639.

Key facts

Severity: Medium (CVSS 3.x base score 6.5)
CVSS v2: 4.0
EPSS exploit prediction: 8% (94th percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-639
Affected product: Zohocorp Manageengine Servicedesk Plus
Published: 2019-05-21
Last modified: 2026-06-17

Description

In Zoho ManageEngine ServiceDesk Plus through 10.5, users with the lowest privileges (guest) can view an arbitrary post by appending its number to the SDNotify.do?notifyModule=Solution&mode=E-Mail&notifyTo=SOLFORWARD&id= substring.

Frequently asked questions

What is CVE-2019-12252?: In Zoho ManageEngine ServiceDesk Plus through 10.5, users with the lowest privileges (guest) can view an arbitrary post by appending its number to the SDNotify.do?notifyModule=Solution&mode=E-Mail&notifyTo=SOLFORWARD&id= substring.
How severe is CVE-2019-12252?: CVE-2019-12252 has a CVSS 3.x base score of 6.5, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is high, integrity none, and availability none.
Is CVE-2019-12252 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 8% (94th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2019-12252?: CVE-2019-12252 affects Zohocorp Manageengine Servicedesk Plus. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2019-12252?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
When was CVE-2019-12252 published?: CVE-2019-12252 was published on 2019-05-21 and last updated on 2026-06-17.

References

Affected products (1)

cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:*:*:*:*:*:*:*:*

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