CVE-2020-11464
CVE-2020-11464 is a medium-severity vulnerability in Deskpro with a CVSS 3.x base score of 4.3. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-269.
Key facts
- Severity: Medium (CVSS 3.x base score 4.3)
- CVSS v2: 4.0
- EPSS exploit prediction: 1% (64th percentile)
- Actively exploited: Not listed in CISA KEV
- Weakness: CWE-269
- Affected product: Deskpro
- Published:
- Last modified:
Description
An issue was discovered in Deskpro before 2019.8.0. The /api/people endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve sensitive information about all users registered on the system. This includes their full name, privilege, email address, phone number, etc.
Frequently asked questions
- What is CVE-2020-11464?
- An issue was discovered in Deskpro before 2019.8.0. The /api/people endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve sensitive information about all users registered on the system. This includes their full name, privilege, email address, phone number, etc.
- How severe is CVE-2020-11464?
- CVE-2020-11464 has a CVSS 3.x base score of 4.3, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is low, integrity none, and availability none.
- Is CVE-2020-11464 being actively exploited?
- It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (64th percentile), an estimate of the probability of exploitation in the next 30 days.
- What products are affected by CVE-2020-11464?
- CVE-2020-11464 affects Deskpro. See the affected-products list for the exact vulnerable versions.
- How do I fix CVE-2020-11464?
- Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
- When was CVE-2020-11464 published?
- CVE-2020-11464 was published on 2020-04-01 and last updated on 2026-06-17.
References
- https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/
- https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09
- https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update
Affected products (1)
- cpe:2.3:a:deskpro:deskpro:*:*:*:*:*:*:*:*
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