How severe is CVE-2020-11465?

CVE-2020-11465 has a CVSS 3.x base score of 8.8, rated high severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.

Is CVE-2020-11465 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 2% (77th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2020-11465?

CVE-2020-11465 affects Deskpro. See the affected-products list for the exact vulnerable versions.

How do I fix CVE-2020-11465?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.

When was CVE-2020-11465 published?

CVE-2020-11465 was published on 2020-04-01 and last updated on 2026-06-17.

CVE-2020-11465

CVE-2020-11465 is a high-severity vulnerability in Deskpro with a CVSS 3.x base score of 8.8. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-862.

Key facts

Severity: High (CVSS 3.x base score 8.8)
CVSS v2: 6.5
EPSS exploit prediction: 2% (77th percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-862
Affected product: Deskpro
Published: 2020-04-01
Last modified: 2026-06-17

Description

An issue was discovered in Deskpro before 2019.8.0. The /api/apps/* endpoints failed to properly validate a user's privilege, allowing an attacker to control/install helpdesk applications and leak current applications' configurations, including applications used as user sources (used for authentication). This enables an attacker to forge valid authentication models that resembles any user on the system.

Frequently asked questions

What is CVE-2020-11465?: An issue was discovered in Deskpro before 2019.8.0. The /api/apps/* endpoints failed to properly validate a user's privilege, allowing an attacker to control/install helpdesk applications and leak current applications' configurations, including applications used as user sources (used for authentication). This enables an attacker to forge valid authentication models that resembles any user on the system.
How severe is CVE-2020-11465?: CVE-2020-11465 has a CVSS 3.x base score of 8.8, rated high severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is high, integrity high, and availability high.
Is CVE-2020-11465 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 2% (77th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2020-11465?: CVE-2020-11465 affects Deskpro. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2020-11465?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.
When was CVE-2020-11465 published?: CVE-2020-11465 was published on 2020-04-01 and last updated on 2026-06-17.

References

Affected products (1)

cpe:2.3:a:deskpro:deskpro:*:*:*:*:*:*:*:*

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