How severe is CVE-2021-36696?

CVE-2021-36696 has a CVSS 3.x base score of 5.4, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and user interaction. Impact on confidentiality is low, integrity low, and availability none.

Is CVE-2021-36696 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (43rd percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2021-36696?

CVE-2021-36696 primarily affects Deskpro. In total, 2 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.

How do I fix CVE-2021-36696?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

When was CVE-2021-36696 published?

CVE-2021-36696 was published on 2021-09-07 and last updated on 2026-06-17.

CVE-2021-36696

CVE-2021-36696 is a medium-severity vulnerability in Deskpro with a CVSS 3.x base score of 5.4. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-79.

Key facts

Severity: Medium (CVSS 3.x base score 5.4)
CVSS v2: 3.5
EPSS exploit prediction: 1% (43rd percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-79
Affected product: Deskpro
Published: 2021-09-07
Last modified: 2026-06-17

Description

Deskpro cloud and on-premise Deskpro 2021.1.6 and fixed in Deskpro 2021.1.7 contains a cross-site scripting (XSS) vulnerability in social media links on a user profile due to lack of input validation.

Frequently asked questions

What is CVE-2021-36696?: Deskpro cloud and on-premise Deskpro 2021.1.6 and fixed in Deskpro 2021.1.7 contains a cross-site scripting (XSS) vulnerability in social media links on a user profile due to lack of input validation.
How severe is CVE-2021-36696?: CVE-2021-36696 has a CVSS 3.x base score of 5.4, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and user interaction. Impact on confidentiality is low, integrity low, and availability none.
Is CVE-2021-36696 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (43rd percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2021-36696?: CVE-2021-36696 primarily affects Deskpro. In total, 2 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2021-36696?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
When was CVE-2021-36696 published?: CVE-2021-36696 was published on 2021-09-07 and last updated on 2026-06-17.

References

https://www.r29k.com/articles/bb/stored-xss-in-deskpro#anchor2

Affected products (2)

cpe:2.3:a:deskpro:deskpro:2021.1.6:*:*:*:cloud:*:*:*
cpe:2.3:a:deskpro:deskpro:2021.1.6:*:*:*:on-premise:*:*:*

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CVE-2020-11465 — High (CVSS 8.8): An issue was discovered in Deskpro before 2019.8.0. The /api/apps/* endpoints failed to properly validate a user's…
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