How severe is CVE-2020-13154?

CVE-2020-13154 has a CVSS 3.x base score of 6.5, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is high, integrity none, and availability none.

Is CVE-2020-13154 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 3% (86th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2020-13154?

CVE-2020-13154 primarily affects Zohocorp Manageengine Servicedesk Plus. In total, 13 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.

How do I fix CVE-2020-13154?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

When was CVE-2020-13154 published?

CVE-2020-13154 was published on 2020-05-18 and last updated on 2026-06-17.

CVE-2020-13154

CVE-2020-13154 is a medium-severity vulnerability in Zohocorp Manageengine Servicedesk Plus with a CVSS 3.x base score of 6.5. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-862.

Key facts

Severity: Medium (CVSS 3.x base score 6.5)
CVSS v2: 4.0
EPSS exploit prediction: 3% (86th percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-862
Affected product: Zohocorp Manageengine Servicedesk Plus
Published: 2020-05-18
Last modified: 2026-06-17

Description

Zoho ManageEngine Service Plus before 11.1 build 11112 allows low-privilege authenticated users to discover the File Protection password via a getFileProtectionSettings call to AjaxServlet.

Frequently asked questions

What is CVE-2020-13154?: Zoho ManageEngine Service Plus before 11.1 build 11112 allows low-privilege authenticated users to discover the File Protection password via a getFileProtectionSettings call to AjaxServlet.
How severe is CVE-2020-13154?: CVE-2020-13154 has a CVSS 3.x base score of 6.5, rated medium severity. It is exploitable over network with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is high, integrity none, and availability none.
Is CVE-2020-13154 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 3% (86th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2020-13154?: CVE-2020-13154 primarily affects Zohocorp Manageengine Servicedesk Plus. In total, 13 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2020-13154?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
When was CVE-2020-13154 published?: CVE-2020-13154 was published on 2020-05-18 and last updated on 2026-06-17.

References

Affected products (13)

cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:-:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11100:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11101:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11102:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11103:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11104:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11105:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11106:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11107:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11108:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11109:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11110:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:11.1:11111:*:*:*:*:*:*

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