How severe is CVE-2020-14048?

CVE-2020-14048 has a CVSS 3.x base score of 7.5, rated high severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is none, integrity high, and availability none.

Is CVE-2020-14048 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 5% (92nd percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2020-14048?

CVE-2020-14048 primarily affects Zohocorp Manageengine Servicedesk Plus. In total, 269 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.

How do I fix CVE-2020-14048?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.

When was CVE-2020-14048 published?

CVE-2020-14048 was published on 2020-06-12 and last updated on 2026-06-17.

CVE-2020-14048

CVE-2020-14048 is a high-severity vulnerability in Zohocorp Manageengine Servicedesk Plus with a CVSS 3.x base score of 7.5. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-306.

Key facts

Severity: High (CVSS 3.x base score 7.5)
CVSS v2: 5.0
EPSS exploit prediction: 5% (92nd percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-306
Affected product: Zohocorp Manageengine Servicedesk Plus
Published: 2020-06-12
Last modified: 2026-06-17

Description

Zoho ManageEngine ServiceDesk Plus before 11.1 build 11115 allows remote unauthenticated attackers to change the installation status of deployed agents.

Frequently asked questions

What is CVE-2020-14048?: Zoho ManageEngine ServiceDesk Plus before 11.1 build 11115 allows remote unauthenticated attackers to change the installation status of deployed agents.
How severe is CVE-2020-14048?: CVE-2020-14048 has a CVSS 3.x base score of 7.5, rated high severity. It is exploitable over network with low attack complexity, requires no privileges and no user interaction. Impact on confidentiality is none, integrity high, and availability none.
Is CVE-2020-14048 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 5% (92nd percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2020-14048?: CVE-2020-14048 primarily affects Zohocorp Manageengine Servicedesk Plus. In total, 269 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2020-14048?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.
When was CVE-2020-14048 published?: CVE-2020-14048 was published on 2020-06-12 and last updated on 2026-06-17.

References

Affected products (269)

cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:8.2:-:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:8.2:8201:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:8.2:8202:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:8.2:8203:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:8.2:8204:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:8.2:8205:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:8.2:8206:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:8.2:8207:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:8.2:8208:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:8.2:8209:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:8.2:8210:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:8.2:8211:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:8.2:8212:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:8.2:8213:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:8.2:8214:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:8.2:8215:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:8.2:8216:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:8.2:8217:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:9.0:-:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:9.0:9000:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:9.0:9001:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:9.0:9002:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:9.0:9003:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:9.0:9004:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:9.0:9005:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:9.0:9006:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:9.0:9007:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:9.0:9008:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:9.0:9009:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:9.0:9010:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:9.0:9011:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:9.0:9012:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:9.0:9013:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:9.0:9014:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:9.0:9016:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:9.0:9017:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:9.0:9018:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:9.0:9019:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:9.0:9020:*:*:*:*:*:*
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:9.0:9021:*:*:*:*:*:*

More vulnerabilities in Zohocorp Manageengine Servicedesk Plus

CVE-2022-47966 — Critical (CVSS 9.8): Multiple Zoho ManageEngine on-premise products, such as ServiceDesk Plus through 14003, allow remote code execution due…
CVE-2021-44526 — Critical (CVSS 9.8): Zoho ManageEngine ServiceDesk Plus before 12003 allows authentication bypass in certain admin configurations.
CVE-2021-44077 — Critical (CVSS 9.8): Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014…
CVE-2021-37415 — Critical (CVSS 9.8): Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass that allows a few REST-API URLs…
CVE-2019-8395 — Critical (CVSS 9.8): An Insecure Direct Object Reference (IDOR) vulnerability exists in Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0…
CVE-2020-35682 — High (CVSS 8.8): Zoho ManageEngine ServiceDesk Plus before 11134 allows an Authentication Bypass (only during SAML login).

All CVEs affecting Zohocorp Manageengine Servicedesk Plus →

Other CWE-306 (Missing Authentication for Critical Function) vulnerabilities

CVE-2026-63692 — Critical (CVSS 10.0): Dell Container Storage Modules, versions prior to 1.18.0, contain(s) a Missing Authentication for Critical Function…
CVE-2026-63688 — Critical (CVSS 10.0): Dell Container Storage Modules (CSM), versions prior to v1.18.0, contains a Missing Authentication for Critical…
CVE-2026-103956 — Critical (CVSS 10.0): Missing authentication for critical function in the authentication dependency in Loom for AWS before 1.6.1 allowed…
CVE-2026-53988 — Critical (CVSS 10.0): Dockhand before 1.0.40 contains an authentication bypass vulnerability in its git webhook endpoints that allows…
CVE-2026-85889 — Critical (CVSS 10.0): Missing authentication for critical function in Azure AI Foundry allows an unauthorized attacker to elevate privileges…
CVE-2026-92808 — Critical (CVSS 10.0): A server-side request forgery (SSRF) vulnerability exists in the UnifiedLogin service of Altium Enterprise Server. An…

Browse all CWE-306 (Missing Authentication for Critical Function) vulnerabilities →