CVE-2020-1769

CVE-2020-1769 is a low-severity vulnerability in Otrs with a CVSS 3.x base score of 3.5. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-16.

Key facts

Description

In the login screens (in agent and customer interface), Username and Password fields use autocomplete, which might be considered as security issue. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.

Frequently asked questions

What is CVE-2020-1769?
In the login screens (in agent and customer interface), Username and Password fields use autocomplete, which might be considered as security issue. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
How severe is CVE-2020-1769?
CVE-2020-1769 has a CVSS 3.x base score of 3.5, rated low severity. It is exploitable over network with low attack complexity, requires low privileges and user interaction. Impact on confidentiality is low, integrity none, and availability none.
Is CVE-2020-1769 being actively exploited?
It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (66th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2020-1769?
CVE-2020-1769 primarily affects Otrs. In total, 7 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2020-1769?
Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
When was CVE-2020-1769 published?
CVE-2020-1769 was published on 2020-03-27 and last updated on 2026-06-17.

References

Affected products (7)

More vulnerabilities in Otrs

All CVEs affecting Otrs →

Other CWE-16 vulnerabilities

Browse all CWE-16 vulnerabilities →