How severe is CVE-2020-1774?

CVE-2020-1774 has a CVSS 3.x base score of 4.5, rated medium severity. It is exploitable over network with low attack complexity, requires high privileges and user interaction. Impact on confidentiality is high, integrity none, and availability none.

Is CVE-2020-1774 being actively exploited?

It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (56th percentile), an estimate of the probability of exploitation in the next 30 days.

What products are affected by CVE-2020-1774?

CVE-2020-1774 primarily affects Otrs. In total, 3 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.

How do I fix CVE-2020-1774?

Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.

When was CVE-2020-1774 published?

CVE-2020-1774 was published on 2020-04-28 and last updated on 2026-06-17.

CVE-2020-1774

CVE-2020-1774 is a medium-severity vulnerability in Otrs with a CVSS 3.x base score of 4.5. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-201.

Key facts

Severity: Medium (CVSS 3.x base score 4.5)
CVSS v2: 4.0
EPSS exploit prediction: 1% (56th percentile)
Actively exploited: Not listed in CISA KEV
Weakness: CWE-201
Affected product: Otrs
Published: 2020-04-28
Last modified: 2026-06-17

Description

When user downloads PGP or S/MIME keys/certificates, exported file has same name for private and public keys. Therefore it's possible to mix them and to send private key to the third-party instead of public key. This issue affects ((OTRS)) Community Edition: 5.0.42 and prior versions, 6.0.27 and prior versions. OTRS: 7.0.16 and prior versions.

Frequently asked questions

What is CVE-2020-1774?: When user downloads PGP or S/MIME keys/certificates, exported file has same name for private and public keys. Therefore it's possible to mix them and to send private key to the third-party instead of public key. This issue affects ((OTRS)) Community Edition: 5.0.42 and prior versions, 6.0.27 and prior versions. OTRS: 7.0.16 and prior versions.
How severe is CVE-2020-1774?: CVE-2020-1774 has a CVSS 3.x base score of 4.5, rated medium severity. It is exploitable over network with low attack complexity, requires high privileges and user interaction. Impact on confidentiality is high, integrity none, and availability none.
Is CVE-2020-1774 being actively exploited?: It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 1% (56th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2020-1774?: CVE-2020-1774 primarily affects Otrs. In total, 3 product configurations (CPEs) are listed as vulnerable; see the affected-products list for the exact versions.
How do I fix CVE-2020-1774?: Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround.
When was CVE-2020-1774 published?: CVE-2020-1774 was published on 2020-04-28 and last updated on 2026-06-17.

References

Affected products (3)

cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*

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