CVE-2021-36286

CVE-2021-36286 is a high-severity vulnerability in Dell Supportassist Client Consumer with a CVSS 3.x base score of 7.1. It is not currently listed as actively exploited by CISA, and its EPSS exploit-prediction score is low. The underlying weakness is classified as CWE-59.

Key facts

Description

Dell SupportAssist Client Consumer versions 3.9.13.0 and any versions prior to 3.9.13.0 contain an arbitrary file deletion vulnerability that can be exploited by using the Windows feature of NTFS called Symbolic links. Symbolic links can be created by any(non-privileged) user under some object directories, but by themselves are not sufficient to successfully escalate privileges. However, combining them with a different object, such as the NTFS junction point allows for the exploitation. Support assist clean files functionality do not distinguish junction points from the physical folder and proceeds to clean the target of the junction that allows nonprivileged users to create junction points and delete arbitrary files on the system which can be accessed only by the admin.

Frequently asked questions

What is CVE-2021-36286?
Dell SupportAssist Client Consumer versions 3.9.13.0 and any versions prior to 3.9.13.0 contain an arbitrary file deletion vulnerability that can be exploited by using the Windows feature of NTFS called Symbolic links. Symbolic links can be created by any(non-privileged) user under some object directories, but by themselves are not sufficient to successfully escalate privileges. However, combining them with a different object, such as the NTFS junction point allows for the exploitation. Support assist clean files functionality do not distinguish junction points from the physical folder and proceeds to clean the target of the junction that allows nonprivileged users to create junction points and delete arbitrary files on the system which can be accessed only by the admin.
How severe is CVE-2021-36286?
CVE-2021-36286 has a CVSS 3.x base score of 7.1, rated high severity. It is exploitable over local access with low attack complexity, requires low privileges and no user interaction. Impact on confidentiality is none, integrity high, and availability high.
Is CVE-2021-36286 being actively exploited?
It is not currently listed in CISA's KEV catalog. Its EPSS exploit-prediction score is 0% (16th percentile), an estimate of the probability of exploitation in the next 30 days.
What products are affected by CVE-2021-36286?
CVE-2021-36286 affects Dell Supportassist Client Consumer. See the affected-products list for the exact vulnerable versions.
How do I fix CVE-2021-36286?
Review the linked vendor and NVD advisories for patched versions and mitigations, then upgrade or apply the recommended workaround. Given its high severity, prioritise patching exposed systems.
When was CVE-2021-36286 published?
CVE-2021-36286 was published on 2021-09-28 and last updated on 2026-06-17.

References

Affected products (1)

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